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- 2022 In Review with Steven Sutherland
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Blogs
- Advanced Analytics: The Superpower Driving Business Efficiency and Profitability
- 4 Crucial Advanced Analytics Steps You’re Probably Missing For Telco Success
- The Impact of Spam Calls and Where the Responsibility Lies
- 2023 Telecommunication Trends
- A Further Step Toward Greater Innovations in 2023 in Africa
- The Advantages of Being an Adapt IT Telecoms Channel Partner
- Connecting the People Behind Our Technology
- Africa Tech Festival 2022
- 5G Monetisation: Everything you Need to Know
- What is Customer Analytics in Telecoms & How is it Used?
- The Future of AI in Telecommunications
- What is CX Technology & Why You Should Consider It?
- 3 Top Customer Self Service Platforms
- 5 Tips To Build an Effective Customer Service Strategy
- What is Customer Experience Management?
- How to Ensure Secure Mobile Data Connectivity
- How Network Operators Can Remain Flexible With Mobile Data Connectivity
- The Key to Proactively Manage Data in a Digital Era
- Technology: Created by Humans to Empower Humans
- How Advanced Analytics Proactively Future-Proofs Your Telco Business and Reduces Churn
- The Importance of Business Intelligence in the Telecommunication Industry
- Data Analytics: The Key to KPI Analysis in Telecoms
- Near Real-Time Analytics: 4 Essential Benefits for Telcos
- 3 Best Big Data Analytics Tools
- The Future of NextGen Technologies in the Telecommunication Industry
- The Significance of USSD in Emerging and First World Markets
- Why SMSC Bulk Messaging and USSD should be used for Effective Marketing Strategies
- Why is USSD not Obsolete and What are Businesses Using It for?
- The Importance of Billing Systems in the Telecommunication Industry
- The Role of Network Usage Data in Revenue Assurance and Fraud Detection
- How the Telecommunication Industry Needs To Adapt, for the Consumer of the Future
- How Self-Service Platforms are Revolutionising Customer Experience in the Telecommunications Industry
- Digitization: The Key To Augment Customer Experience
- Anti Money Laundering: Protect your business from financial crime in South Africa
- What is an IoT ecosystem? (5 Important Components)
- How VAS Supports Digital Transformation In the Telecom Industry
- Adapt IT Telecoms: 2021 Overview — A Year of Acceleration
- Cloud Computing: Unpacking the Value for Your Business
- MNO/MVNO/MVNE/MVNA: Key Players in the Market
- Data Analysis: 3 Current Trends Driving MNO Market Share Across Africa
- What is VAS?
- What Is USSD & How Does It Benefit Businesses?
- Why Big Data Will Make or Break African MVNOs?
- MVNE: Everything You Need To Know
- Data Security: How are MNOs managing this in the digital era?
- eSIM Adoption – Is Sub-Saharan Africa ready for the evolution?
- Omnichannel: What does it mean for mobile network operators?
- Data processing: Does Data Analytics only begin after the ETL process has ended?
- 4 Brilliant Techniques To Improve Customer Experience in a Digital Age
- Value Added Services (Ultimate Guide)
- Data Analytics: The basis of Extracting Insights
- What is Big Data + 4 Key Components You Shouldn’t Ignore
- Rich Communication Services dominating future of messaging
- IoT Automation: Optimising business operations and connectivity
- Industry 5.0: Collaboration of Robots and Humans?
- Key Impacts of the Fourth Industrial Revolution
- How Omnichannel Messaging Is Empowering The Telecommunication Industry
- The Importance of POPIA Compliance
- On Premise vs Cloud: Key benefits for your business?
- Big Data Predictive Analytics – The Difference and The Value
- What is MDM Device Management ?
- How Digital Transformation Empowers Telecommunication Corporate Customer Satisfaction
- The Acceleration of Digital Transformation
- CDRlive enabling the transition to 5G Network
- Empower IoT Connectivity Management With APN-as-a-Service Technology
- 5G and IoT: 5G empowers IoT for ultimate connectivity
- Future of digital banking: Fostering market growth
- Advantages of IoT: Unlocking Your Telco’s Potential
- The Future of Internet of Things: The impact on lives and businesses
- Future Communication Technology: Changes You Can’t Ignore
- IoT MVNO: How IoT is set to transform the Telecoms Industry for MVNOs
- Predictive Analytics Techniques: How to Accelerate Your Business
- OSS Telecom: A necessity for communication networks
- The future of the telecommunication industry: agility is key
- Adapt IT Telecoms: 2020 overview – a year of opportunities and growth
- How 5G Will Impact the Healthcare Sector and Save More Lives
- The Impact 5G will have on Cloud Computing
- The Effect of 5G on Law Enforcement
- 5G and The Impact on Business
- Exploring the role of AI in Africa’s fight against COVID-19
- Equipping Africa’s Next-Gen of AI Entrepreneurs
- Beyond M-PESA – Payments as the new frictionless mobile infrastructure
- Unwrapping the African FinTech Product Suite
- The Impact of High Performance Computing (HPC)
- IaaS PaaS SaaS: Choosing the right cloud model
- Serverless Computing: Improve server management and functionality
- 5 Key Data Analytics Trends
- MVNO Trends 2020: Market Growth
- How to address Orphan SIM Management?
- 5G MVNO’s: Opportunities and Challenges
- ETL Process: How to Ensure Efficiency and Effectiveness
- How our CDRLive and Vision solutions is being used by governments
- Adapting Your Postal Service in the digital age
- Governments can enhance citizen safety amid COVID-19 by using CDRLive Engine and Vision Software
- How Mobile Payments will be affected by Covid-19
- The Important Role Telecommunications Played During Global Covid-19 Lockdown
- Self Service Portals Give Corporate Customers The Speed, Control and Convenience They Crave
- How IoT Technology Improves Your Business
- Working Remotely: Advantages For Business & Planning For The Future
- How APN-as-a-Service Ensures Risk Mitigation And Business Continuity Through Remote Working
- Mobile World Congress: Is It Worth Attending?
- What is Network Function Virtualization?
- What is the Internet of Things & the factors that impact businesses
- What is IoT Security?
- What is 5G?: The Ultimate Guide
- What Is An MVNO?
- The Difference Between SMS and RCS Messaging
- The Rise of Insurtech: Opportunity or Adversity?
- How Telcos Can Keep Up With Growing Demands for Enhanced Digital Experiences
- Should MVNOs Leverage From Mobile Financial Services?
- Adapt IT | Telecoms Social Good Hackathon & How to Host Your Own
- Software as a Service: Digital Transformation for Operators
- IoT Growth, Transformation and New opportunities for the Telecoms Industry
- SDN vs NFV: Why These Are The Key Components To Modernized Networks
- Mobile Financial Analytics: Practical Insights At Your Fingertips
- Mobile Wallet Guide: 10 Features To Delight Customers
- Mobile Money Transfers: Top 5 Trends To Look Out For in 2019
- Best MVNO: 6 Tips To Running A Successful MVNO
- OSS and BSS: The Impact Of New Telecom Industry Trends
- E-sim Disruptions: What it is and How It Will Impact MVNOs
- Analytics-as-a-Service: Turning data into profits for MVNOs
- APN-as-a-Service: An Immediate Saving Of Up To 20%
- Mobile Money In Developing Countries: Closing The Gap
- Security Concerns In The Telecoms Industry
- The Best Way to Leverage Your Data Lake
- Kenya: At The Forefront Of Telecommunications
- 5G In Africa: MNO’s Need To Begin Their Preparations Before It’s Too Late.
- How To Stay Competitive In A Disruptive Telecom Industry
- Internet Of Things: How to Optimize Customer Experience With IoT
- CDRlive – 18 Years Of Evolutionary Technology And Industry Expertise
- Why Customer Experience Creates A Competitive Edge For Telecom’s
- Telecommunications in 2018: A Year in Review
- Big Data Monetization In Telecoms: 4 Key Strategies
- CDR : How To Leverage Your Call Detail Records Effectively
- Telecommunications: 2G Networks In Africa Aren’t Going Anywhere
- How To Increase Your Telecom’s ARPU With Our End to End BI
- Why Your MNO Won’t Survive In Africa
Insights
- Revolutionising the world with Customer Experience & Mobility
- Being A Young Woman in the Telecom Industry
- Meeting Customer Expectations With CDRlive
- People Behind Technology are Humans with Real Emotions and Feelings
- Acknowledging your Teams Efforts always leads to Great Rewards
- Adding Value to a Tech Company through Customer Support
- My Journey with CDRlive from A to Z
- Using Innovation to Empower Customer Experience & Mobility
- The Role of “Connections” in the Expansion of Telecommunication
- The Role of Telecommunication in Digital Transformation