MTN - Eswatini
Empowering Growth & Innovation With CDRlive
At MTN Eswatini, CDRlive is not just a tool; it’s an essential component of daily operations, providing near real-time business insights to various departments. With its top-of-the-line ETL, data mining, dashboards, reporting, alerting, and ad hoc analysis services, CDRlive has become integral to maintaining competitiveness in an evergrowing and evolving market. With a subscriber base of 950,000, MTN Eswatini relies on CDRlive to drive informed decision-making and strategic initiatives across the organisation.
Challenge
MTN Eswatini faced several challenges in navigating the dynamic telecommunications landscape. With a vast subscriber base and complex network infrastructure, the need for comprehensive analysis and actionable insights was paramount. Additionally, staying ahead of the competition and ensuring regulatory compliance posed significant challenges. MTN Eswatini required a solution that could not only address these challenges but also drive growth and innovation in an increasingly competitive market.
Solution Approach
rom revenue assurance and profitability analysis to fraud investigation and regulatory compliance, CDRlive ensures the integrity and profitability of MTN’s financial operations.
Network Insights
CDRlive provides comprehensive insights into every aspect of MTN’s operations from network usage and traffic analysis to capacity planning and fault reporting.
Marketing
In the realm of marketing, CDRlive enables customer segmentation, new service launches, campaign management, loyalty programs, and competitive analysis, ensuring that MTN effectively reaches and retains its customers in a dynamic market landscape.
Financial Operations
From revenue assurance and profitability analysis to fraud investigation and regulatory compliance, CDRlive ensures the integrity and profitability of MTN’s financial operations.
Subscriber Management
CDRlive facilitates customer segmentation, usage patterns analysis, device usage insights, and enterprise account management, enabling MTN to deliver exceptional customer experiences tailored to individual needs.
System Specifications
Database
Technology | Oracle 19c |
|---|---|
Operating System | Database: |
Size: | 50 TB |
Avg events loaded per day: | 340 Million |
Daily peak event load capacity: | 570 Million |
Hardware
Front end server (FTP): | FTP/SFTP: 8 cores / 16 GB RAM |
|---|---|
Front end server (Parsing): | ETL (x3): 24 cores / 16 GB RAM per VM |
Database server: | Oracle Database (x1): 64 cores / 128 threads / 256 GB RAM |
Results
The results of implementing CDRlive at MTN Eswatini have been transformative:
Operational Efficiency
By leveraging CDRlive’s advanced analysis capabilities, MTN Eswatini was able to streamline operations, improve network efficiency, and enhance customer satisfaction.
Subscriber Growth
With comprehensive insights into network usage, marketing segmentation, and revenue assurance, MTN Eswatini achieved significant milestones, including the growth of its subscriber base to 950,000.
Actionable Insights
CDRlive enabled MTN Eswatini to stay competitive in the market by providing actionable insights and facilitating strategic decision-making.
Conclusion
In conclusion, the success story of MTN Eswatini with CDRlive underscores the transformative impact of technology in driving growth and innovation in the telecommunications industry. By leveraging CDRlive’s advanced analysis capabilities, MTN Eswatini was able to overcome challenges, seize opportunities, and deliver superior telecommunications services to its subscribers. As MTN Eswatini continues to evolve and expand its offerings, CDRlive remains a trusted partner, empowering the organisation to stay ahead of the curve and drive future success.
Ready to Elevate Your Telecom Strategy?
At Adapt IT Telecoms, we’re committed to empowering your business with cutting-edge solutions tailored to meet today’s demands and anticipate tomorrow’s opportunities. Whether you’re an enterprise, MNO, ISP, or beyond, we have the expertise to drive your growth and success.
