Why Adapt IT Telecoms
Let us help you make the shift towards digitising your organisation in order to expand your service offerings, add more value to your customer base and increase your revenue streams. We achieve this through the implementation of our Customer Experience & Mobility, NextGen v.Services, Advanced Analytics, Internet of Things, Know your Customers and FinTech solutions.
Innovative Solutions that Enhance Business Efficiency and Growth
The Adapt IT Group is a South African based company and member of the Volaris Group Inc, a subsidiary of Constellation Software Inc., a listed company on the Toronto Stock Exchange. The Adapt IT Group is a Level 1 Broad-Based Black Economic Empowerment (B-BBEE) contributor and is a leading specialised software provider with a presence in 53 countries across the globe. The Group is proud to service various international customers that span across countries that include Mauritius, Botswana, Kenya, Nigeria, Australia, New Zealand, Singapore and Ireland.
With over 1000 employees and more than 10 000 global customers worldwide, the Group is focused on providing digitally-led business solutions to assist clients, across verticals and industries, in enhancing operations, driving business growth and profitability. Our industry verticals of focus include education, manufacturing, financial services, energy, technology expense management, telecommunications, consumer security and services, hospitality, and the public sector. The Group is an industry leading provider of specialised software solutions that allow our customers to achieve more by improving their customer experience, core business operations, business administration, enterprise resource planning and public service delivery.
Adapt IT Telecoms is one of the Adapt IT Group’s divisions. With over 38 years of experience within the Telecommunications industry, we have the expertise and knowledge necessary to develop innovative software and technology solutions to enhance business efficiency and growth. We are invested in growing your business, finding solutions to your needs and pushing the envelope on the possibilities - Adapt IT Telecoms is the Telecommunications partner of choice.
Why Partner With Us
Over the years, we’ve delivered and continue to deliver innovative technology solutions to drive business efficiency, customer value and growth.
Industry experience
Embedded value
Modular solutions and competitive pricing
We reach a broader market spread
Time zone versatility
Longevity and a lasting reputation
Industry experience
With over 20 years of expertise and experience within this industry, we have the understanding and knowledge necessary to provide solutions that add value to our customer base, enhance efficiency and drive revenue. We know this industry, its challenges and the opportunities for growth.
Embedded value
As a business, we understand our customers' need for flexibility, agility and enhanced functionality. We have incorporated several self-service platforms into the design of our solutions to put the control back into the hands of our customers. This gives you control over your own configurations, onboarding and gives you the ability to make changes as and when you need to, in line with your business needs.
Modular solutions and competitive pricing
We know that budgets are tight, which is why we have taken a modular approach to our solutions. This enables you to start off with what you need and build onto your existing solutions as your business grows. This not only offers scalability but our currency positions enhance your cost-effectiveness as we can compete across all markets.
We reach a broader market spread
Our years of industry experience has allowed us to develop solutions that can assist you in catering for different customer segments. This not only allows you to expand on your services and offerings but provides a more targeted solution approach that will drive revenue.
Time zone versatility
As a global company, we operate in multiple and convenient time zones. This means we can support and service all clients worldwide, regardless of their time zone. We are also a company that supports remote working and flexibility which offers enhanced versatility to deliver great customer experience.
Longevity and a lasting reputation
We are proud to say that we have been in this field for over two decades, with many local and international contracts spanning this period of time. We have successfully penetrated the global markets with solutions that are adaptable, innovative, and retain value. As a business, we continue to focus on building long-lasting relationships with our customers and working together to grow the industry.
Experience
20 YEARS
TELCO INDUSTRYExperience
20 YEARS
TELCO INDUSTRYSUPPORTING
2500 B2C
ENTERPRISE CLIENTSSUPPORTING
2500 B2C
ENTERPRISE CLIENTSSERVING
80 MILLION
Mobiles subscribers a daySERVING
80 MILLION
Mobiles subscribers a dayPROCESSING
15 BILLION
CALL DATA RECORDS PER DAYPROCESSING
15 BILLION
CALL DATA RECORDS PER DAYSERVING
30 B2B TELCO
CUSTOMERSSERVING
30 B2B TELCO
CUSTOMERSDELIVERY
200 MILLION
SMS’S PER DAYDELIVERY
200 MILLION
SMS’S PER DAYPROCESSING
5 BILLION
TRANSACTIONS PER DAYPROCESSING
5 BILLION
TRANSACTIONS PER DAYExperience
38 YEARS
TELCO INDUSTRYExperience
38 YEARS
TELCO INDUSTRYSUPPORTING
2,500 B2C
ENTERPRISE CLIENTSSUPPORTING
2,500 B2C
ENTERPRISE CLIENTSSERVING
210 MILLION
Mobiles subscribers a daySERVING
210 MILLION
Mobiles subscribers a dayPROCESSING
15 BILLION
CALL DATA RECORDS PER DAYPROCESSING
15 BILLION
CALL DATA RECORDS PER DAYSERVING
30 B2B
TELCO CUSTOMERSSERVING
30 B2B
TELCO CUSTOMERSDELIVERING
200 MILLION
SMS’S PER DAYDELIVERING
200 MILLION
SMS’S PER DAYPROCESSING
5 BILLION
TRANSACTIONS PER DAYPROCESSING
5 BILLION
TRANSACTIONS PER DAYFeature Based Case Studies and Use Cases
USSD In Effective Marketing Strategies Use Case
Mobile Wallet – Empowering Postal Service Use Case
