Vodacom- Tanzania
Ensuring Tax Compliance for Vodacom with CDRlive
Vodacom Tanzania, a prominent Mobile Network Operator (MNO) with a vast subscriber base of 17 million connections, has been a longstanding partner of Adapt IT Telecoms for the past 15 years.
The Vodacom Tanzania team encountered significant challenges in meeting the stringent requirements of the Tanzania Revenue Authority (TRA) for accurate and upto-date tax data. To address these challenges and ensure compliance with regulatory obligations, Vodacom turned to Adapt IT Telecoms for a solution.
Challenge
The Tanzania Revenue Authority (TRA) mandates Mobile Network Operators (MNOs) like Vodacom Tanzania to provide precise mobile usage information. To comply, they implemented a Tax Monitoring System (TMS) to track various usage events like Voice, Data, SMS, Recharges, Bundles, and Mobile Money transactions. The complexity of these demands required an efficient solution that could seamlessly integrate multiple data sources while ensuring compliance with regulatory standards.
Solution Approach
Recognising the urgent need for a robust tax monitoring solution, Vodacom Tanzania turned to Adapt IT Telecoms and their proven CDRlive technology, aiming to streamline tax data management processes and enhance efficiency in reporting to the TRA. The implementation approach included:
Monitoring
Customisation of CDRlive to create an effective Tax Monitoring System tailored to Vodacom’s requirements.
Platform Security
Deployment of a user-friendly platform with stringent data security measures to ensure authorised access.
ETL Process
Utilisation of the ETL process to gather, transform, and load Vodacom’s mediated data into a structured data warehouse.
Rapid Data Ingestion
Implementation of over 40 transactional and aggregated APIs for rapid data access and analytics.
Results
The implementation of CDRlive has yielded remarkable results for Vodacom Tanzania:
99% Uptime
Ensuring uninterrupted system availability
99% Accuracy
Providing reliable and accurate tax data.
Extended Data Retention
Retaining data for 5 to 10 years, compared to the previous 60 days.
Full Data Governance:
Enabling traceability and investigation within the data warehouse.
Enhanced Flexibility
Offering an easy-to-use platform for data retrieval.
Cost Savings
Reducing costs, resources, and time through streamlined processes.
Revenue Assurance:
Ensuring revenue integrity and compliance.
Scalability
Allowing for future expansion and innovation
System Specifications
Database
Technology | Oracle 19c |
|---|---|
Operating System | Oracle Linux |
Size: | 7 TB |
Avg events loaded per day: | 400 Million |
Daily peak event load capacity: | 1.3 Billion |
Hardware
Front end server (FTP): | FTP/SFTP: N/A – ETL VM is our FTP VM |
|---|---|
Front end server (Parsing) | ETL (x1): 16 cores / 32 GB RAM per VM |
Oracle server: | 1x 32 cores / 64 threads / 128 GB RAM per DB server |
Conclusion
The success story of Vodacom Tanzania with CDRlive exemplifies the transformative impact of Adapt IT Telecoms’ technology in driving operational efficiency, regulatory compliance, and business growth. As Vodacom Tanzania continues its journey towards digital excellence, CDRlive remains a trusted ally, empowering them to navigate complexities, optimise processes, and deliver exceptional value to their customers and stakeholders.
Testimonial
“Since the implementation of CDRlive, we have seen a significant improvement in terms of performance. The previous system was underperforming and prone to errors, resulting in data integrity issues. CDRlive has rectified this by enhancing stability and data integrity. This has helped us ensure that the Tanzania Regulatory Authority receives complete and accurate data and that we, as Vodacom, can fully comply with all the necessary regulations. Throughout this process, we received great reliable support from the Adapt IT Telecoms team. We are continuously impressed with the level of commitment, experience and technical expertise.”
Yusuph Mahamud
Head of Information Systems & Billing Vodacom Tanzania
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