Empowering Businesses Through Seamless Telecom Solutions for a Connected Future
Experience the power of advanced telecom solutions that solve today’s challenges and anticipate tomorrow’s opportunities.
Empowering Industries To Thrive In A Connected World
At Adapt IT Telecoms, we understand that every industry faces its own unique set of challenges in the connected world. We don’t just provide software, we offer the tools to enhance your operations, anticipate your needs, and keep your business moving forward. In today’s fast-paced, tech-driven world, Adapt IT Telecoms is here to help Mobile Network Operator (MNO), Mobile Virtual Network Operator (MVNO), Internet Service Providers (ISP), Enterprise, Governments, Regulatory Authorities, Law Enforcement Agencies and Financial Institutions navigate telecom complexities and unlock new opportunities for growth and success.
Backed By 38 Years of Industry Expertise And Trusted By Leading Brands
Anticipating Tomorrow’s Challenges with Telecom Solutions That Evolve with You
Advanced Analytics
In a data-rich landscape, our analytics suite – covering revenue assurance, fraud management, and churn prediction – helps businesses turn data into actionable insights, safeguarding profits and improving customer retention.
Call Completion and IVR
In an age where missed connections mean missed business, our mobile voicemail, call-back, and IVR solutions ensure no customer interaction slips through the cracks, keeping your business responsive and engaged.
Core Network
As connectivity demands surge, our Middleware and AAA services strengthen network infrastructure, providing the scalability and security businesses need to stay competitive in an ever-connected world.
Location-Based Services (LBS)
With GMLC and eSMLC, businesses can harness the power of location data to deliver targeted services and optimise operations, addressing the growing demand for personalised customer experiences.
Technology and Connectivity Management
With IoT platforms, APN services, and digital self-service portals, we enable businesses to manage their growing digital ecosystems efficiently, driving innovation and seamless connectivity in a rapidly evolving tech landscape.
USSD Solutions
In regions where mobile internet is unreliable, our USSD Gateway, SMS Messaging, and Firewall services provide essential communication tools for businesses to reach customers anytime, anywhere, even in low-connectivity environments.
SMS
Our SMS solutions make it easy to connect with customers, protect networks, and unlock new revenue streams. From bulk messaging and ad insertions to advanced security with SMS firewalls and seamless SMS management, they offer everything you need to enhance engagement and grow your business.
Ready to Elevate Your Telecom Strategy?
At Adapt IT Telecoms, we’re committed to empowering your business with cutting-edge solutions tailored to meet today’s demands and anticipate tomorrow’s opportunities. Whether you’re an enterprise, MNO, ISP, or beyond, we have the expertise to drive your growth and success.
Proven Real Results
First Hand Opinions of Our Clients On Their Partnership Experience
“I have been using CDRLive Reporting for over 10 years in order to provide insights back to my customers and look for areas of efficiencies that in return instil value. Without CDR Live Reporting the ability to represent Telstra’s commercial position can be lost and confusing for customers and often challenging to identify on hard copy bills or legacy systems.”
John Siomos
Australia
“Usage information is used for both business reporting and forecasting which enables us to direct investments. Performance information is used to report metrics like Quality of Voice calls and Call drops which is used to track network/devices KPIs as well as used for Customer assurance teams”
Arshad Jabbar
Senior Engineer Received Experience Design
“As our online platform was growing in terms of content and traffic, customers were struggling to find what they were looking for on our website. By implementing the Search Platform with Adapt IT, we serviced our customers better. Adapt IT helped us on our Digital Strategy which was to capatilise on customers going to digital first and removing barriers to entry”
Siyabonga Shabangu
Senior Specialist Online & SEO
“Adapt IT Telecoms has been officially accredited by Kenyan State Corporation, ICT Authority, and granted the coveted Certificate of Accreditation under the Category ICTA 3: SYSTEMS AND APPLICATIONS! This means we’re authorised to deliver top-notch ICT services as a Trusted Solution Services Provider! Our commitment to excellence and dedication to delivering cutting-edge ICT solutions have been recognised, and we couldn’t be prouder.”
Adapt IT Telecoms Is Officially Accredited by ICT Authority
South Africa
“One portion where EDW helped us a lot, was on a partner’s USSD codes. It helped us as Commercial to have a fast and clear insight into what is going on, and where we should make changes. This change has made a significant difference since the first of July 2021”
Yusuf Mahamud
Head of Information Systems and Billing at Vodacom | Tanzania PLC
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In this whitepaper we examine how self-service solutions are revolutionising customer service and experience within the Telecommunication industry and how this platform answers customers’ specific needs for more control, access, flexibility, and convenience.
