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Advanced Telecoms Solutions

Mobile World Congress: Is It Worth Attending?

Mobile World Congress: Is It Worth Attending?

Mobile World Congress, an annual event that's taken place annually for the last 30 years, is run by GMSA who represents the worldwide mobile communications industry. This year the event takes place on 24 - 27 Feb 2020 at Fira de Barcelona Gran Via in Barcelona Spain and covers technology, communication technology, telecommunications, mobile communication, [...]
What is Customer Experience Management (CEM)?

What is Customer Experience Management (CEM)?

Customer experience is set to become the top brand differentiator in the next few years.  As a result, business leaders are getting serious about CEM (Customer Experience Management).  However, although most CEOs believe they’re providing great service, their customers disagree. (Source)  Which begs the question: what then, is a great customer experience? What is customer [...]
What is Network Function Virtualization?

What is Network Function Virtualization?

Network Function Virtualization (NFV) offers network operators a new way of building complex IT applications and taking them to market faster.  The two key aspects of NFV are: Service chaining: multiple virtualized network functions (VNFs) are used in sequence to build more complex network services. Orchestrating: to support multiple VNFs, the network must be able [...]
What Is USSD & How Does It Benefit Businesses?

What Is USSD & How Does It Benefit Businesses?

USSD is short for Unstructured Supplementary Service Data. It is a mobile communication technology that is used around the world to send text between a mobile phone and an application in the network. Image Credit: ResearchGate USSD example It is most commonly used by consumers to check available mobile airtime and conduct data balance enquiries, [...]
What Is An MVNO?

What Is An MVNO?

Anyone remotely familiar with the telecoms industry will have heard of Verizon Wireless, AT&T, Sprint and T-Mobile; the biggest cell phone carriers in the United States. But there are a huge amount of smaller, more often than not, prepaid carriers, and they are called MVNOs.  For consumers, it’s great news, because MVNOs often offer less [...]