CDRLive: Ensuring Seamless Tax Compliance for Vodacom Tanzania
Revolutionising the way businesses handle high-volume data and overcome compliance challenges effortlessly.
Client Overview
Vodacom Tanzania Public Limited Company is Tanzania’s leading mobile operator and mobile financial services provider, with the fastest nationwide data network and the largest mobile money network in the country. As Tanzania’s leading communications company, with over 12.6 million customers, they provide a wide range of services for consumers and enterprises, including voice, data, messaging, financial services and enterprise solutions.
Challenge
As the leading MNO in Tanzania, Vodacom is required to have a Tax Monitoring System (TMS) in place to ensure compliance with the Tanzania Revenue Authority’s tax regulations. This system is used to provide this regulatory body with up-to date usage and billing data for tax purposes. The Tax Monitoring System legacy system Vodacom was using could no longer keep up with the sheer volume of data being produced. This led to several challenges that heavily impacted the business in terms of cost and compliance with the Tanzania Revenue Authority. These challenges included the following:
Excessive Downtime
With the volumes of data continuing to increase, the legacy Tax Monitoring System consistently had failures, leading to system downtime.
The Need for Support
The Vodacom team required a lot of added support in managing the system and accessing the data and analytics. This resulted in a significant amount of time wasted and costs incurred.
Added Expenditure
With increased downtime came the need for Vodacom Tanzania’s team to continuously and manually monitor the system and data. The costs of which heavily impacted the business.
Lack of Data Accuracy
These system failures often resulted in a loss of mediated data which meant that data needed to be continuously reindexed. This usually meant that there was a lack of data accuracy and stability.
Solution Approach
For more than 20 years, CDRllive has been an innovative and customisable solution developed by Adapt IT Telecoms to assist MNOs in ensuring optimal performance across the business.
This solution was customised by the Adapt IT Telecoms team to specifically create an effective tax monitoring system that would provide the data needed for tax compliance by the Tanzania Revenue Authority.
The implementation began with the ETL (Extract, Transform, Load) process, a data integration tool that gathers data from multiple data sources to be consolidated. The ETL software was used to inject Vodacom’s mediated data during this process.
The data was then loaded through CDRlive into a data warehouse. While in the data warehouse, the data is indexed, partitioned and structured for performance. It must be noted that the previous legacy system did not have a data warehouse which made accessing data incredibly difficult.
Results
This solution has assisted Vodacom Tanzania in mitigating several challenges regarding regulatory compliance, data accuracy, and optimal performance resulting in time and resource savings.
Uptime
of the system
Accuracy
of thedata
5 to 10 years of data retention as opposed to 60 days previously.
Full data governance and traceability with the ability to go into the data warehouse and investigate data.
Complete and full visibility of the process through reporting.
Enhanced flexibility and easy-to-use platform.
Savings on costs, resources and time as the team can focus on other essential tasks.
Enhanced revenue assurance.
Possibility to further expand the solution, allowing for the ingestion and aggregation of additional data streams.
Testimonial
Yusuph Mahamud
Head of Information Systems & Billing at Vodacom Tanzania
Take the First Step Towards Effortless Compliance
Ready to simplify regulatory compliance and strengthen trust in your telecom operations? This Regulatory Data Monitoring Compliance solution for MNOs is designed to help you stay ahead of evolving regulations, reduce risks, and build lasting confidence. Contact us today to learn how we can support your journey to a seamless, transparent, and future-ready telecom sector.
