Vodacom- Australia
Ensuring Tax Compliance for Vodacom with CDRlive
Telstra, a prominent player in Australia’s telecommunications landscape, caters to 46 million subscribers with its diverse portfolio of mobile, fixed-line, data, and Internet services. Since 2001, Telstra has relied on CDRlive, a cutting-edge technology provided by Adapt IT Telecoms, to bolster its operational efficiency and drive strategic decision-making.
Challenge
With the exponential growth in data usage, the need for a robust, scalable, and insight-driven solution became imperative to maintain service quality, mitigate risks, and capitalise on emerging opportunities.
Solution Approach
Telstra faced the challenge of managing its vast network infrastructure while simultaneously meeting the evolving demands of its subscriber base.
Network Usage
Facilitating traffic analysis, capacity planning, fault reporting, and comprehensive insights into 3G /4G /5G networks.
Marketing Solutions
Enabling effective campaign management, customer loyalty programs, and strategic support for product and service launches, competitive analysis to drive revenue growth.
Financial and Legal Compliance
Ensuring revenue assurance, interconnect billing, fraud investigation, and regulatory compliance to uphold legal standards.
Subscriber Management
Offering granular insights into usage patterns, prepaid vs. postpaid differentiations, customer experience management, and troubleshooting support.
Product/Service Management
Supporting new product launches, prelaunch testing, post-launch evaluation, and performance reporting to enhance product/ service lifecycle management.
System Specifications
Database
Technology | Oracle 12c (R2 RAC Enterprise Edition) |
|---|---|
Operating System | Solaris 11 |
Size: | 196 TB usable |
Avg events loaded per day: | 1.5 Billion |
Daily peak event load capacity: | 2 Billion |
Hardware
Front end server (FTP): | 2 X HP DL960, 16 CPU, 128 GB RAM |
|---|---|
Front end server (Parsing) | 2 X HP DL960, 16 CPU, 128 GB RAM |
Analysis servers: | 2 X HP DL960, 16 CPU, 128 GB RAM |
Oracle server: | 2 X Sun T7-2 LDOMS, 32 CPU, 32 GB RAM, 2X HBA” |
Storage: | VMAX STAAS |
Results
The implementation of CDRlive has yielded significant results for Telstra
Operational Efficiency
Telstra has streamlined its network operations, resulting in improved service reliability and customer satisfaction.
Revenue Optimisation:
Through advanced analytics and revenue assurance measures, Telstra has minimised revenue leakage and maximised profitability.
Enhanced Customer Experience:
CDRlive’s insights have empowered Telstra to deliver personalised services, proactively address customer issues, and foster long-term loyalty.
Agility and Innovation
With CDRlive’s scalable architecture and support for emerging technologies like 5G and IoT, Telstra remains at the forefront of innovation in the telecommunications industry.
Conclusion
Telstra’s success story with CDRlive underscores the transformative potential of Adapt IT Telecoms’ technology in driving operational excellence, revenue growth, and customer satisfaction. As Telstra continues its journey towards digital transformation, CDRlive stands as a reliable partner, empowering Telstra to navigate challenges, capitalise on opportunities, and deliver unparalleled value to its stakeholders.
Testimonial
“The CDRlive team has been in a close business relationship with Telstra since 2001. The depth in telco experience enables our team to provide the best possible support structure and service to Telstra.”
Gerda Brand
General Manager Australia Adapt IT Telecoms
Ready to Elevate Your Telecom Strategy?
At Adapt IT Telecoms, we’re committed to empowering your business with cutting-edge solutions tailored to meet today’s demands and anticipate tomorrow’s opportunities. Whether you’re an enterprise, MNO, ISP, or beyond, we have the expertise to drive your growth and success.
