Digital Transformation - Adapt IT Telecoms

How VAS Supports Digital Transformation In the Telecom Industry

Progressive Telecom companies offer VAS (Value Added Services) over and above their core products and services. These services are just that – value add. In this article, we’ll discuss VAS and how it supports digital transformation, but first, let’s provide some context: Telecoms under pressure With fierce competition, the rise of over-the-top communication apps such as SMS, …

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Data Security: How are MNOs managing this in the digital era?

Data security is impacting the telecommunication industry significantly. The digital transformation shift has seen more and more awareness placed on the value of data as well as a stark increase in data volumes. This associated value has made data a hot commodity, and in doing so a target for cybercriminals. We have said it before, …

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Industry 5.0: Collaboration of Robots and Humans?

Digital Transformation / By Agnieszka Perrin

Industry 5.0 is knocking on the door and digital transformation is driving this Fifth Industrial Revolution, which will see more collaboration between robots, machines, and humans. This offers immense potential for businesses across sectors, including the telecommunications industry, to utilise innovative technology to diversify, improve productivity and enhance efficiency. We provide an overview of Industry …

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Key Impacts of the Fourth Industrial Revolution

Digital Transformation / By Agnieszka Perrin

The Fourth Industrial Revolution, otherwise known as 4IR, is changing industries as we know it. With digital transformation driving technological change across sectors, the lines between physical, digital, and biological worlds are blurring. Machines and technology are being used to improve business operations, logistics, processes, customer experience, analytics, and more. We unpack this in more …

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The Importance of POPIA Compliance

Digital Transformation / By Steven Sutherland

Digital acceleration and transformation are changing the way businesses operate and interact with potential and existing customers. Many of these interactions occur online and lead to the collection, processing and storing of personal information, which comes with the added challenge of protecting this personal information and how it is being used. South Africa has followed …

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How Digital Transformation Empowers Telecommunication Corporate Customer Satisfaction

Digital Transformation, Customer Experience and Mobility / By Marco Almeida

The advancement of digital transformation within the telecommunication sector is driving change. Corporate customers need solutions that provide them with the ability to manage both business and administrative processes and solve challenges related to the tracking and understanding of mobile data and usage and how to utilise this insight to drive business revenue and growth. …

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The Acceleration of Digital Transformation

Digital Transformation / By Agnieszka Perrin

Digital transformation is a term that has been widely discussed in recent years. Over the past 12 months, circumstances, including the global pandemic, have accelerated digital transformation at an alarming rate across industries worldwide. This has seen businesses utilise new technologies to adapt their business models, operations, and how they do things in order to …

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The future of the telecommunication industry: agility is key

Digital Transformation, Telecoms Industry News / By Agnieszka Perrin

The introduction of new technology and devices is changing the telecommunication industry as we know it. This means that the telecom industry needs to adapt, change, and develop in order for Telcos to remain competitive and relevant. Agility is key for the future of the telecommunication industry and requires telecom operators to look beyond connectivity, …

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How to address Orphan SIM Management?

Telecoms Industry News, Digital Transformation / By Steven Sutherland

Digital transformation has had a significant impact on mobile use in recent years. It is estimated that 4.78 billion, which is 61.51%, of people in the world, have a cellphone, with 3.5 billion of these people being smartphone users. This has brought about an increase in mobile-to-mobile use and subsequently a need for enhanced connectivity …

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Adapting Your Postal Service in the digital age

Telecoms Industry News, Digital Transformation, Mobile Wallet / By Steven Sutherland

Postal services across the globe have to adapt, change and innovate their service offering to survive, and this is primarily due to the impact of digital transformation. This sector has been especially hard hit by the increased usage of mobile e-commerce, which offers more reliability, efficiency and convenience. For postal services to remain relevant and …

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