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Digital Transformation

MNO

Creating a Tech-enabled Future for MNOs by embracing emerging industries

Throughout 2023, we have seen technology play a pivotal role in Telcos’ success. The changing landscape of the Telecommunications industry is characterised by rapid advancements and innovations, and the effective utilisation of technology is at the centre of this. Technology is no longer just a tool for operational efficiency but a strategic enabler that positions […]

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Digital Era

Exploring African Nations: The Crucial Role of Favourable Regulations in the Digital Era

Covid has not only emphasised the need for connectivity but also accentuated the transition to the digital age. Many African countries have recognised their Digitalisation gaps and deficiencies during the pandemic, and some have chosen to address the problem by developing national policies and regulations, encouraging a digital uprising. In this article, we will look

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AI

AI Leading Digital Transformation In Telecoms

Digital transformation is a trending term within the Telecommunications industry. In this highly competitive sector, Telcos have turned to digital technologies to modernise and enhance their business to deliver more efficient and advanced services while improving their internal operations. Digital transformation has been and continues to be an ongoing process that aims to help Telcos

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Digital Transformation

Embracing the Future: East Africa’s Path to Digital Transformation

Digital transformation has had a monumental impact on the world as we know it. Digital technology across the globe is being used to transform industries, create smart cities and drive social and economic change.  There is no doubt that in developed regions, this transition has happened faster than in developing countries. Still, we must note

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How VAS Supports Digital Transformation In the Telecom Industry

Progressive Telecom companies offer VAS (Value Added Services) over and above their core products and services. These services are just that – value add. In this article, we’ll discuss VAS and how it supports digital transformation, but first, let’s provide some context: Telecoms under pressure With fierce competition, the rise of over-the-top communication apps such as SMS,

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data security

Data Security: How are MNOs managing this in the digital era?

Data security is impacting the telecommunication industry significantly. The digital transformation shift has seen more and more awareness placed on the value of data as well as a stark increase in data volumes. This associated value has made data a hot commodity, and in doing so a target for cybercriminals. We have said it before,

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industry 5.0

Industry 5.0: Collaboration of Robots and Humans?

Industry 5.0 is knocking on the door and digital transformation is driving this Fifth Industrial Revolution, which will see more collaboration between robots, machines, and humans. This offers immense potential for businesses across sectors, including the telecommunications industry, to utilise innovative technology to diversify, improve productivity and enhance efficiency. We provide an overview of Industry

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fourth industrial revolution

Key Impacts of the Fourth Industrial Revolution

The Fourth Industrial Revolution, otherwise known as 4IR, is changing industries as we know it. With digital transformation driving technological change across sectors, the lines between physical, digital, and biological worlds are blurring. Machines and technology are being used to improve business operations, logistics, processes, customer experience, analytics, and more. We unpack this in more

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POPIA Compliance

The Importance of POPIA Compliance

Digital acceleration and transformation are changing the way businesses operate and interact with potential and existing customers. Many of these interactions occur online and lead to the collection, processing and storing of personal information, which comes with the added challenge of protecting this personal information and how it is being used. South Africa has followed

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How Digital Transformation Empowers Telecommunication Corporate Customer Satisfaction

How Digital Transformation Empowers Telecommunication Corporate Customer Satisfaction

The advancement of digital transformation within the telecommunication sector is driving change. Corporate customers need solutions that provide them with the ability to manage both business and administrative processes and solve challenges related to the tracking and understanding of mobile data and usage and how to utilise this insight to drive business revenue and growth.

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