CDR Live - Adapt IT Telecoms

How Advanced Analytics Proactively Future-Proofs Your Telco Business and Reduces Churn

Advanced Analytics, CDR Live, Customer Experience and Mobility / By Agnieszka Perrin

In today’s business world, it is no secret that it is more expensive to acquire new customers than retain current customers, and this is true for the telecommunications industry. The question is, how do you reduce customer churn and continue to upsell to your existing customer base? The answer lies in advanced analytics. Below we …

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Near Real-Time Analytics: 4 Essential Benefits for Telcos

CDR Live / By Steven Sutherland

We have said it before, and we will say it again, data and analytics are a Telcos biggest asset, especially if those analytics are available in real-time. Near real-time analytics provide Telcos with complete visibility across business operations while providing the insight needed to make effective business decisions fast. Near real-time analytics plays such an …

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3 Best Big Data Analytics Tools

CDR Live / By Agnieszka Perrin

Big data is possibly the most powerful business asset. You may be asking why? The simple answer is that big data insights can enhance an organisation’s efficiency and productivity, reduce customer churn, and allow businesses to target customers and market products and services better, increasing productivity and revenue. For big data to make this type …

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The Importance of Billing Systems in the Telecommunication Industry

CDR Live / By Tertia Van Rensburg

Billing systems play a critical role in maintaining the profitability of Telecommunications operators. You may be asking why? The simple answer is that without an effective billing system the network cannot operate. For the billing process to be as effective as possible, it is important to have a solution that cross-checks the billing system. This …

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Revenue Assurance, Fraud Detection, Network Usage

The Role of Network Usage Data in Revenue Assurance and Fraud Detection

CDR Live / By Tertia Van Rensburg

Network usage data plays a critical role in revenue assurance and fraud detection. It provides essential insights into how consumers are utilising the network, how the network is performing, and any problems or issues related to network usage. This enables a Telco to reduce network revenue leakage, avoid unrecoverable losses and stop fraud. Overview of …

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Big Data Predictive Analytics – The Difference and The Value

CDR Live, Big Data / By Deon Hattingh

The terms big data and predictive analytics are becoming more and more prominent in the business world and across industries, and for good reason. Big data makes the world go round, but the application of big data for predictive analytics provides businesses with essential insights that help them gain a competitive edge, identify new opportunities to …

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CDRlive enabling the transition to 5G Network

CDR Live, 5G / By Agnieszka Perrin

The rise of 5G is impacting every industry across the globe, including the telecommunications industry. This has meant that many businesses, including Telcos, have had to adapt, innovate, and change the way they are doing things to take full advantage of 5G. This has resulted in many Telcos turning to innovative software like Adapt IT’s …

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Exploring the role of AI in Africa’s fight against COVID-19

CDR Live, Covid-19, Telecoms Industry News / By Steven Sutherland

COVID-19 has impacted every continent across the globe, and Africa has been no different. Over the past nine months, the global pandemic has brought countries, industries, and businesses to a grinding halt. According to the World Health Organisation, over 47 countries across Africa have been affected, with 1,362,929 cumulative cases and 30,883 COVID-19 related deaths. …

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The Impact of High Performance Computing (HPC)

Advanced Analytics, Business Intelligence, CDR Live / By Agnieszka Perrin

Today’s modern world is data-driven, especially where business is concerned. Many businesses are turning to insights, deep learning, and data to make informed decisions, analyse risk, and identify opportunities for improvement or to create new revenue streams. But what makes this possible? The answer lies in High Performance Computing technology which allows for efficient and …

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MVNO Trends 2020: Market Growth

Telecoms Industry News, Advanced Analytics, Analytics-as-a-Service, APN-as-a-Service, Business Intelligence, CDR Live, Cloud Based Technology, Customer Experience and Mobility, FinTech, Mobile Money, MVNO and MVNE, Value Add Services / By Agnieszka Perrin

Digital transformation is the buzzword currently on everyone’s mind. The move towards digital has created a shift in how businesses need to operate, and Mobile Virtual Network Operators (MVNO) are no different. This shift has resulted in significant growth in the market, which has had a knock-on effect that is driving innovation and transformation in …

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