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AI in Telecommunication

The Impact of AI in Telecommunications

AI technology is becoming a significant focus in the Telecommunications industry, with discussions centred around its applications. Telcos are using AI, which encompasses Deep learning (DL), machine learning (ML), and natural language processing (NLP), to discover valuable information, enhance customer satisfaction, streamline operations, and boost revenue. Telcos must consider whether they are utilising this technology …

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AI

AI Leading Digital Transformation In Telecoms

Digital transformation is a trending term within the Telecommunications industry. In this highly competitive sector, Telcos have turned to digital technologies to modernise and enhance their business to deliver more efficient and advanced services while improving their internal operations. Digital transformation has been and continues to be an ongoing process that aims to help Telcos …

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Lawful Interception

What is Lawful Interception in Telecommunications

The rise of mobile use in recent years has accelerated exponentially. The result has been more and more people utilising mobile and IoT devices in their daily lives for communication purposes. This has also meant an increase in the amount of criminals using these devices for illegal activities. Lawful Interception allows governments to access telecommunications …

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Data analytics

How Advanced Analytics Proactively Future-Proofs Your Telco Business and Reduces Churn

In today’s business world, it is no secret that it is more expensive to acquire new customers than retain current customers, and this is true for the telecommunications industry. The question is, how do you reduce customer churn and continue to upsell to your existing customer base? The answer lies in advanced analytics. Below we …

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Real-Time Analytics

Near Real-Time Analytics: 4 Essential Benefits for Telcos

We have said it before, and we will say it again, data and analytics are a Telcos biggest asset, especially if those analytics are available in real-time. Near real-time analytics provide Telcos with complete visibility across business operations while providing the insight needed to make effective business decisions fast. Near real-time analytics plays such an …

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Billing Systems

The Importance of Billing Systems in the Telecommunication Industry

Billing systems play a critical role in maintaining the profitability of Telecommunications operators. You may be asking why? The simple answer is that without an effective billing system the network cannot operate. For the billing process to be as effective as possible, it is important to have a solution that cross-checks the billing system. This …

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Revenue Assurance, Fraud Detection, Network Usage

The Role of Network Usage Data in Revenue Assurance and Fraud Detection

Network usage data plays a critical role in revenue assurance and fraud detection. It provides essential insights into how consumers are utilising the network, how the network is performing, and any problems or issues related to network usage. This enables a Telco to reduce network revenue leakage, avoid unrecoverable losses and stop fraud. Overview of …

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Big Data Predictive Analytics – The Difference and The Value

The terms big data and predictive analytics are becoming more and more prominent in the business world and across industries, and for good reason. Big data makes the world go round, but the application of big data for predictive analytics provides businesses with essential insights that help them gain a competitive edge, identify new opportunities to …

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