CDR Live - Adapt IT Telecoms

How Artificial Intelligence (AI) & Machine Learning (ML) Help Prevent and Detect Fraud

The Telecommunications industry is undergoing a profound transformation driven by the surge of large volumes of data coursing through its networks. This surge, fuelled by the accelerated numbers of connected devices and digital services, highlights the need for ongoing technological advancements and innovation. One vital aspect that demands attention is fraud management. As telecom networks […]

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5G Monetisation: Everything You Need To Know

5G, CDR Live / Gerda Brand

The next-generation 5G network marks a transformative leap in connectivity, generating significant enthusiasm across industries, businesses, and consumers worldwide. With its unparalleled speed, low latency, and massive capacity, 5G promises to revolutionise how we communicate and interact with technology. For Telcos, the deployment of 5G not only ushers in a new era of connectivity but

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How to Prevent Your Telco Data Lake from Becoming a Swamp

Big Data, CDR Live / Hannes Van Heerdan

In today’s rapidly evolving Telecommunications landscape, the volume and diversity of data generated present both opportunities and challenges for Telcos. As the industry continues to embrace digital transformation and innovative technologies, effective data management has become the cornerstone for success. At the heart of this management lies the distinction between data lakes and data swamps.

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The Importance of Rating and Billing System Validation In The Telecommunication Industry

CDR Live / Gerda Brand

The profitability of Telcos heavily relies on the functioning of billing systems. These systems are essential for the operation of the network. To ensure the effectiveness of the billing process, it is crucial to have a solution that verifies the accuracy of the billing system. This verification software enables Telcos to accurately charge customers for

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The Impact of AI in Telecommunications

CDR Live / Hannes Van Heerdan

AI technology is becoming a significant focus in the Telecommunications industry, with discussions centred around its applications. Telcos are using AI, which encompasses Deep learning (DL), machine learning (ML), and natural language processing (NLP), to discover valuable information, enhance customer satisfaction, streamline operations, and boost revenue. Telcos must consider whether they are utilising this technology

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AI Leading Digital Transformation In Telecoms

Digital Transformation, CDR Live / Hannes Van Heerdan

Digital transformation is a trending term within the Telecommunications industry. In this highly competitive sector, Telcos have turned to digital technologies to modernise and enhance their business to deliver more efficient and advanced services while improving their internal operations. Digital transformation has been and continues to be an ongoing process that aims to help Telcos

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Using Big Data Analytics in Fraud Detection

CDR Live, Big Data / Hannes Van Heerdan

As digital transformation has continued to accelerate, so has the sheer number of fraudulent activities within the Telecommunications industry. With fraud becoming a real threat to the profitability of Telcos, many are turning to big data analytics to assist in combating fraud. In the blog below, we unpack how fraud impacts Telcos and uncover the

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What is Lawful Interception in Telecommunications

CDR Live, Big Data / Phillip du Plessis

The rise of mobile use in recent years has accelerated exponentially. The result has been more and more people utilising mobile and IoT devices in their daily lives for communication purposes. This has also meant an increase in the amount of criminals using these devices for illegal activities. Lawful Interception allows governments to access telecommunications

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How Advanced Analytics Proactively Future-Proofs Your Telco Business and Reduces Churn

Advanced Analytics, CDR Live, Customer Experience and Mobility / Agnieszka Perrin

In today’s business world, it is no secret that it is more expensive to acquire new customers than retain current customers, and this is true for the telecommunications industry. The question is, how do you reduce customer churn and continue to upsell to your existing customer base? The answer lies in advanced analytics. Below we

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Near Real-Time Analytics: 4 Essential Benefits for Telcos

CDR Live / Steven Sutherland

We have said it before, and we will say it again, data and analytics are a Telcos biggest asset, especially if those analytics are available in real-time. Near real-time analytics provide Telcos with complete visibility across business operations while providing the insight needed to make effective business decisions fast. Near real-time analytics plays such an

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