Enhance Profitability and Gain Valuable Insights to Create a Focused Customer Experience with KYC
Use KYC data-driven Insights to improve profitability and to provide valuable insights for product development, marketing, and sales. Create a customer-focused environment in which your interactions improve revenue and lengthen your customer's lifespan.
Effective customer segmentation using KYC
Improve customer offerings
Network quality monitoring
- This platform provides a telco-specific data warehouse with connectors into various data sources used by network operators.
- This feature is used for call data records (CDR) and any other network event storage and analysis, from terabyte scale to petabyte scale.
- The solution is offered as a turnkey solution that can be built to exactly what our clients need.
- The Customerlive Time Value Management module helps to improve brand value.
- This is a customer-centric module that provides products aimed to increase spend by your customers.
- This feature allows decision-makers to prioritise and meet the needs of all the customers by estimating customers’ lifetime value and investing in customer satisfaction.
- The technology helps generate customer profiles that detail what each customer wants, needs, and can afford.
- This solution provides a view of customers' full network and digital experience.
Authentication - Self Registration via Corporate Customer Self Service
- With this feature, you can optimise functionality and security.
- The self-service capability reduces admin and queries.
- This is a powerful self-service tool that does not require requests or permissions, the control is in your hands.
- Customer Due Diligence (CDD) is a basic KYC process where customer’s data such as proof of identity and address is gathered and used to evaluate the customer’s risk profile.
- This feature automates risk-scoring processes throughout the lifetime of the client, minimising overall risk to your institution.