Customer experience and service are at the centre of all businesses, without new customers there would be no business. But what happens when the customer base is dynamic and ever-changing, as is the case for the Telecommunication industry, how do you ensure that customer needs and demands are being met? MNOs are traditional mobile operators …
In this day and age, it is no secret that data rules the world, but data is only as powerful as the insights and analytics you can pull from it and how this information is utilised. This is especially the case for MNOs (Mobile Network Operators) across Africa, an MNO is a traditional mobile operator …
Data Analysis: 3 Current Trends Driving MNO Market Share Across Africa Read More »
5G performance promises up to 20 Gbps of peak throughput and 1 msec latency, is the most talked about the benefit, but the truth is that 5G enables a lot more because of its network architecture, due to the ability to combine carriers, scale antenna systems, and densify the network. 5G is much more than …
5G In Africa: MNO’s Need To Begin Their Preparations Before It’s Too Late. Read More »
The first ever phone call was made about 140 years ago. We have come a long way since then. By the dawn of the 21st century, a mobile dimension in the telecom service had taken centre stage. Mobile telephony subsequently birthed a sub-industry in the telecommunication value chain; the Mobile Network Operators (MNOs). This sector …
