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Katucia Moussongo

Experienced Book Author with a demonstrated history of working in the online media industry. Katucia Moussongo is a Public Relations Professional specialising in content creation in both English and French.

self service technology in africa

Transforming Business in Africa: The Impact of Self-Service Technologies

Corporate Customer Self-Service /

Self-service is revolutionising Africa’s business landscape. Like other digital technologies, it is increasingly becoming a part of our daily lives in our workplaces, businesses, homes, etc. Indeed, these technologies or platforms offer customers a faster, more convenient, and more flexible shopping experience than ever before. No more long waits at checkouts or limited interactions with […]

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AI's Trends

Exploring AI’s Trends in Sub-Saharan Africa for 2024

Cyber Security /

While AI technology trends are taking over the world, Africa, particularly the sub-Sahara, embraces this innovation with optimism and reserve. The sub-Saharan region has technological needs that differ from those of its counterparts. Therefore, racing for the digital revolution could be done by adopting a more intentional and conscious approach to the region’s realities. In

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Digital Era

Digital Africa: The Crucial Role of Favourable Regulations in the Digital Era

Digital Transformation /

Covid has not only emphasised the need for connectivity but also accentuated the transition to the digital age. Many African countries have recognised their Digitalisation gaps and deficiencies during the pandemic, and some have chosen to address the problem by developing national policies and regulations, encouraging a digital uprising. In this article, we will look

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innovation

A Further Step Toward Greater Innovations in 2023 in Africa

Telecoms Industry News /

In the past few decades, Technology has improved the quality of life for humans across the globe. We can simply reflect on the development of the candlestick telephone, which evolved into the landline and cell phone, then onto today’s smartphones. Other inventions, such as the “World Wide Web” founded in 1989 by Tim Berners-Lee, continue

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