AI technology is becoming a significant focus in the Telecommunications industry, with discussions centred around its applications. Telcos are using AI, which encompasses Deep learning (DL), machine learning (ML), and natural language processing (NLP), to discover valuable information, enhance customer satisfaction, streamline operations, and boost revenue. Telcos must consider whether they are utilising this technology …
Digital transformation is a trending term within the Telecommunications industry. In this highly competitive sector, Telcos have turned to digital technologies to modernise and enhance their business to deliver more efficient and advanced services while improving their internal operations. Digital transformation has been and continues to be an ongoing process that aims to help Telcos …
As digital transformation has continued to accelerate, so has the sheer number of fraudulent activities within the Telecommunications industry. With fraud becoming a real threat to the profitability of Telcos, many are turning to big data analytics to assist in combating fraud. In the blog below, we unpack how fraud impacts Telcos and uncover the …
