Fraud Detection in Telecoms: What It Is and Why It Matters
Discover how AI-driven fraud detection helps Telcos combat evolving telecom threats, protect revenue, and ensure customer trust.
What is Big Data Analytics, and How Does It Affect the MVNO Market?
Discover how big data analytics empowers MVNOs to reduce churn, cut costs, and gain a competitive edge with real-time insights and predictive intelligence.
How Telco AI improves your production and optimises your performance
Artificial Intelligence (AI) is revolutionising the telecommunications industry by transforming production and optimising network performance. AI enhances efficiency through advanced data analysis, automates routine tasks, and improves decision-making processes. This blog will explore how AI is reshaping telecom operations, focusing on its impact on network optimisation, dynamic traffic management, predictive maintenance, and customer service. We […]
Monetising Customer Transactions: Turning Customer Behaviour into Marketing Gold For Telcos
In today’s digital economy, customer transactions represent a treasure trove of business opportunities across various industries. The telecommunications sector stands out due to its unique position at the crossroads of connectivity and digital services. Telcos not only facilitate communication but also generate vast amounts of data through their customer interactions. This data can transform customer […]
How Telecoms Can Cater to Underserved Rural Communities in Africa
Globally, digital transformation is driving economic growth, and on the African continent, this is no different. Currently, Africa is seeing a dynamic shift that has been fuelled by technology and mobile phone adoption and usage. The Telecommunications industry and businesses like Adapt IT Telecoms have been central to this transformation and have accelerated economic expansion […]
Quantifying the Benefits of Cloud Migration for Telcos via ROI
In the rapidly evolving Telecommunications landscape, cloud migration has emerged as a transformative force for Telcos. Telcos are leveraging cloud technology to enhance competitiveness, meet customer demands, and drive efficiency. As Telcos navigate this understanding, the Return on Investment (ROI) of cloud migration becomes essential. Below, we explore the significance of quantifying ROI for Telcos […]
Leveraging LBS for Targeted Advertising and Customer Engagement
The evolution of technology has seen a dramatic shift in how businesses are choosing to market and advertise their services. One of the technologies being utilised more and more is Location-based services (LBS), which use real-time geo-data from mobile devices to deliver relevant services, information, and advertisements to the customer’s current location. This technology is […]
Expanding Customer Understanding with Network Transaction Analysis
Understanding your customers is vital in the Telecommunications industry, where personalised services and targeted marketing are essential for customer satisfaction and retention. Network transaction analysis plays a significant role in identifying customer preferences and usage patterns, enabling Telcos to deliver tailored experiences and optimise their services. In this blog, we dive into the importance of […]
AI-powered Foresight: Predicting Network Issues Before They Arise
In the rapidly evolving Telecommunications landscape, adopting artificial intelligence (AI) for predictive maintenance marks a transformative shift from traditional reactive network management to a more proactive approach. This innovative strategy empowers Telcos to anticipate and resolve potential network issues before they escalate into service disruptions. By harnessing the predictive capabilities of AI, Telcos can analyse […]
How to Prevent Your Telco Data Lake from Becoming a Swamp
In today’s rapidly evolving Telecommunications landscape, the volume and diversity of data generated present both opportunities and challenges for Telcos. As the industry continues to embrace digital transformation and innovative technologies, effective data management has become the cornerstone for success. At the heart of this management lies the distinction between data lakes and data swamps. […]
