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  • About

    Why Us

    We empower businesses to reach new heights, combining innovation and industry know-how to unlock future potential in a constantly evolving world.

    Partner With Us

    Expand your service offerings and unlock new revenue streams as an Adapt IT Telecoms Partner.

    Aquisitions

    Benefit from shared knowledge, best practices, and insights that help you grow and succeed.

    Get In Contact

    Let us help you make the shift towards digitising your organisation in order to expand your service offerings, add more value to your customer base and increase your revenue streams.

    Contact Us
  • Solutions
    Advanced Analytics

    Advanced Analytics Solutions

    Adapt IT Telecoms’ Advanced Analytics solution suite redefines data-driven success for businesses.

    Explore Our Advanced Analytics Solutions

    Big Data Analytics

    Optimise operations and enhance performance with machine learning.

    Lawful Interception

    Enable secure, compliant surveillance with real-time interception.

    Network Insights

    Enhance network performance using AI-driven analytics tools.

    Customer Value Management (CVM)

    Boost growth with predictive insights and personalised engagement.

    Churn Prediction and Management

    Retain at-risk customers with analytics and tailored strategies.

    Mobile Money Analytics

    Enhance compliance and detect fraud in Mobile Money operations.

    Fraud Monitoring and Management

    Prevent fraud with real-time detection and machine learning.

    Regulatory Data Monitoring for MNOs

    Ensure compliance with automated monitoring and tracking tools.

    Regulatory Data Monitoring for Regulators

    Foster trust and innovation with real-time compliance oversight.

    Revenue Assurance

    Proactively detect and prevent revenue leakage with alerts.

    Call Completion and IVR

    Call Completion and IVR Solutions

    Streamline interactions, enhance customer satisfaction, and unlock new revenue opportunities with innovative call completion and IVR solutions.

    Explore Our NextGen Value Added Services

    Call Completion

    Turn missed calls into valuable engagements with tools like Notify Me and Visual Voicemail.

    Call Me Back

    Enable airtime-free callback requests for seamless communication and improved customer loyalty.

    Network IVR

    Simplify account management and communication with a versatile IVR platform.

    Core Network

    Core Network Solutions

    Deliver secure, efficient, and future-ready network performance.

    Explore Our NextGen Value Added Services

    Middleware

    Connect systems seamlessly to boost innovation and reliability.

    Authorisation, Authentication and Accounting (AAA)

    Manage user access and activity securely and efficiently.

    Encrypted Video Optimisation

    Reduce data usage while maintaining video quality.

    Policy Manager

    Simplify resource control for seamless 4G and 5G network operations.

    Deep Packet Inspection (DPI)

    Enhance network security with precise traffic insights.

    Content Filtering (Access Control)

    Ensure secure internet usage with real-time traffic categorisation.

    4G/5G Service Engine

    Optimise traffic and enable smooth transitions between 4G and 5G.

    Location-Based Services (LBS)

    Location-Based Services (LBS) Solutions

    Enhance security and engagement with real-time, precise location-tracking solutions.

    Explore Our NextGen Value Added Services

    GMLC

    Leverage real-time 2G/3G tracking for secure, personalised customer experiences.

    eSMLC

    Achieve accurate 4G location tracking for IoT support and improved network management.

    Tech & Connectivity Management

    Technology and Connectivity Management

    Innovative tools for scalable connectivity and digital transformation.

    Explore Our Technology & Connectivity Management Solutions

    IoT Connectivity Management

    Manage IoT data with global coverage and flexible plans.

    APN Connectivity Management for MNOs

    Boost revenue with real-time control and tailored connectivity.

    Digital Self-Service Portal

    Empower clients with control and streamlined service management.

    Multi Network APN Solution for Partners

    Secure, scalable multi-network connectivity with tailored solutions.

    Reverse Data Billing

    Simplifying Workforce Connectivity With Reverse Data Billing

    SMS Solutions

    SMS Solutions

    Enhance communication and engagement with secure, scalable SMS tools.

    Explore Our NextGen Value Added Services

    Bulk SMS Messaging

    Streamline targeted campaigns with intelligent routing and analytics.

    SMS Ad Insertions

    Embed ads in SMS messages to boost revenue and engagement.

    SMS Firewall

    Protect networks with real-time spam and phishing prevention.

    SMSC

    Manage SMS services with high efficiency and scalability.

    USSD Solutions

    USSD Solutions

    Deliver accessible, real-time communication with efficient USSD tools.

    Explore Our NextGen Value Added Services

    USSD Gateway

    Ensure seamless, data-free communication to expand reach and drive engagement.

    USSD Menu Builder

    Create and manage USSD menus easily for fast, accessible services.

    USSI Gateway

    Enable instant, app-free mobile interactions over 4G and 5G, ensuring real-time transactions, lower costs, and seamless scalability for MNO

  • Resources

    Blog

    Explore insights and trends shaping telecom and connectivity innovation.

    Use Cases

    Learn how our solutions address industry challenges and opportunities.

    Brochures

    Discover our solutions through detailed, easy-to-read brochures.

    Videos

    Watch dynamic visuals showcasing our innovative telecom solutions.

    Case Studies

    See how our solutions drive success in real-world scenarios.

    White Papers

    Dive deeper into industry insights with our expert white papers.

    People Behind Technology

    Meet the experts driving innovation and transforming connectivity.

    Telecoms Concept Hub

    Find clear, concise explanations for the terms shaping the telecoms industry.

    Executive Resources

    Strategic telecom leadership and specialist expertise for complex business needs.

    Get In Contact

    Let us help you make the shift towards digitising your organisation in order to expand your service offerings, add more value to your customer base and increase your revenue streams.

    Contact Us
  • Careers
  • Contact Us

Hannes Van Heerdan

As the Product Manager of Advanced Analytics within the Adapt IT Telecoms division, I bring 16 years of Telecommunications expertise to the table. Over the past 8 years, my focus has been on Product Development. My responsibilities encompass identifying customer needs, monitoring industry trends, and driving our Advanced Analytics strategy. I'm deeply passionate about leveraging big data for analytical insights and product evolution through machine learning and AI. My experience extends to Mobile Network Events, Mobile Financial Services, and supplementary services.
Fraud Detection

Fraud Detection in Telecoms: What It Is and Why It Matters

Discover how AI-driven fraud detection helps Telcos combat evolving telecom threats, protect revenue, and ensure customer trust.

Read More »
what is big data analytics

What is Big Data Analytics, and How Does It Affect the MVNO Market?

Discover how big data analytics empowers MVNOs to reduce churn, cut costs, and gain a competitive edge with real-time insights and predictive intelligence.

Read More »
Telco AI

How Telco AI improves your production and optimises your performance

Artificial Intelligence (AI) is revolutionising the telecommunications industry by transforming production and optimising network performance. AI enhances efficiency through advanced

Read More »
Customer Behaviour

Monetising Customer Transactions: Turning Customer Behaviour into Marketing Gold For Telcos

In today’s digital economy, customer transactions represent a treasure trove of business opportunities across various industries. The telecommunications sector stands

Read More »
Digital Divide in Africa

How Telecoms Can Cater to Underserved Rural Communities in Africa

Globally, digital transformation is driving economic growth, and on the African continent, this is no different. Currently, Africa is seeing

Read More »
Cloud migration

Quantifying the Benefits of Cloud Migration for Telcos via ROI

In the rapidly evolving Telecommunications landscape, cloud migration has emerged as a transformative force for Telcos. Telcos are leveraging cloud

Read More »
Location Based Services marketing

Leveraging LBS for Targeted Advertising and Customer Engagement

The evolution of technology has seen a dramatic shift in how businesses are choosing to market and advertise their services.

Read More »
Network Transaction

Expanding Customer Understanding with Network Transaction Analysis

Understanding your customers is vital in the Telecommunications industry, where personalised services and targeted marketing are essential for customer satisfaction

Read More »
Predictive network maintenance

AI-powered Foresight: Predicting Network Issues Before They Arise

In the rapidly evolving Telecommunications landscape, adopting artificial intelligence (AI) for predictive maintenance marks a transformative shift from traditional reactive

Read More »
Data Lake

How to Prevent Your Telco Data Lake from Becoming a Swamp

In today’s rapidly evolving Telecommunications landscape, the volume and diversity of data generated present both opportunities and challenges for Telcos.

Read More »
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Telecoms A Division Of Adapt IT

152 14th Rd, Noordwyk, Midrand, 1687

+27 (0) 10 494 0000

Solutions

  • Advanced Analytics
  • NextGen Value Added Services
  • Technology and Connectivity Management
  • Advanced Analytics
  • NextGen Value Added Services
  • Technology and Connectivity Management

Resources

  • Blog
  • Use Cases
  • Brochures
  • Videos
  • Case Studies
  • White Papers
  • People Behind Technology
  • Telecoms Concept Hub
  • Blog
  • Use Cases
  • Brochures
  • Videos
  • Case Studies
  • White Papers
  • People Behind Technology
  • Telecoms Concept Hub

Company

  • Why Us
  • Careers
  • Channel Partner
  • Support
  • Customer Journey
  • Why Us
  • Careers
  • Channel Partner
  • Support
  • Customer Journey
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