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Hannes Van Heerdan

As the Product Manager of Advanced Analytics within the Adapt IT Telecoms division, I bring 16 years of Telecommunications expertise to the table. Over the past 8 years, my focus has been on Product Development. My responsibilities encompass identifying customer needs, monitoring industry trends, and driving our Advanced Analytics strategy. I'm deeply passionate about leveraging big data for analytical insights and product evolution through machine learning and AI. My experience extends to Mobile Network Events, Mobile Financial Services, and supplementary services.

AI in Telecommunication

The Impact of AI in Telecommunications

AI technology is becoming a significant focus in the Telecommunications industry, with discussions centred around its applications. Telcos are using AI, which encompasses Deep learning (DL), machine learning (ML), and natural language processing (NLP), to discover valuable information, enhance customer satisfaction, streamline operations, and boost revenue. Telcos must consider whether they are utilising this technology …

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AI Leading Digital Transformation In Telecoms

Digital transformation is a trending term within the Telecommunications industry. In this highly competitive sector, Telcos have turned to digital technologies to modernise and enhance their business to deliver more efficient and advanced services while improving their internal operations. Digital transformation has been and continues to be an ongoing process that aims to help Telcos …

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