Digital transformation has had a monumental impact on the world as we know it. Digital technology across the globe is being used to transform industries, create smart cities and drive social and economic change. There is no doubt that in developed regions, this transition has happened faster than in developing countries. Still, we must note …
Embracing the Future: East Africa’s Path to Digital Transformation Read More »
Advanced Analytics is empowering several industries. Analytics, in its simplest form, is the analysis of data and statistics. The use of data analytics as a business tool has evolved from being used in the 19th century to initiate time management exercises and measure the speed of assembly lines in the 1960s. Today advanced data analytics …
Advanced Analytics: The Superpower Driving Business Efficiency and Profitability Read More »
Digital transformation has seen new technologies, such as advanced analytics, come to the forefront of the telecommunications industry. Telcos are uniquely positioned to use these advanced analytics to create new and exciting opportunities to drive business growth and revenue. Below we dive into how advanced analytics impact the industry and four crucial tips for success. …
4 Crucial Advanced Analytics Steps You’re Probably Missing For Telco Success Read More »
Business Intelligence (BI) technology plays an important role in providing Telcos with relevant analytics that can be used to make data-driven decisions that improve the business and its overall competitiveness. Below we examine how BI is used in the telecommunications industry and what benefits this technology provides Telcos. Overview of Business Intelligence To understand the …
The Importance of Business Intelligence in the Telecommunication Industry Read More »
Digital transformation has created several shifts across industries and has highlighted the importance of data and its analysis. This is especially true for the Telecommunications industry, which relies heavily on different types of data analysis to define key KPIs that impact everything from operations, network performance, customer experience and overall profitability. Data Analytics entails analysing …
Data Analytics: The Key to KPI Analysis in Telecoms Read More »
We have said it before, and we will say it again, data and analytics are a Telcos biggest asset, especially if those analytics are available in real-time. Near real-time analytics provide Telcos with complete visibility across business operations while providing the insight needed to make effective business decisions fast. Near real-time analytics plays such an …
Near Real-Time Analytics: 4 Essential Benefits for Telcos Read More »
Technology today is accelerating at an alarming pace, with technological innovations happening daily. This accelerating digital environment has had a monumental impact on many industries, including the telecommunications industry, which is currently facing a shifting landscape of competitive challenges and opportunities. This shift has been a catalyst for innovation in this sector, especially where digitisation …
The Future of NextGen Technologies in the Telecommunication Industry Read More »
In today’s world, where technology is advancing and accelerating at an alarming pace, some older technologies are still making a significant impact globally. One such technology is USSD. Over the last two and a half decades, this powerful, functional, and straightforward technology has provided consumers with an array of services across industries. Below we examine …
The Significance of USSD in Emerging and First World Markets Read More »
2021, a year after all the COVID firsts, global adjustments, and “new normals”. At the start of this year, we were more than prepared for what was in store than we had ever been before. We set out to face the realities of remote working and changes within our industry head-on and with determination. Steven …
Adapt IT Telecoms: 2021 Overview — A Year of Acceleration Read More »
Customer experience and service are at the centre of all businesses, without new customers there would be no business. But what happens when the customer base is dynamic and ever-changing, as is the case for the Telecommunication industry, how do you ensure that customer needs and demands are being met? MNOs are traditional mobile operators …
