In today’s world, where technology is advancing and accelerating at an alarming pace, some older technologies are still making a significant impact globally. One such technology is USSD. Over...
2021, a year after all the COVID firsts, global adjustments, and “new normals”. At the start of this year, we were more than prepared for what was in store...
Customer experience and service are at the centre of all businesses, without new customers there would be no business. But what happens when the customer base is dynamic and...
In this day and age, it is no secret that data rules the world, but data is only as powerful as the insights and analytics you can pull from...
The speed of current technological breakthroughs has no historical precedent. The fourth industrial revolution is disrupting most, if not all industries, but is presenting more urgency within telecommunications, and...
USSD provides several opportunities for Telcos and businesses to better target and reach their various customer bases. This technology is both simple and powerful and is being used across...
