B2B2X Emerging Business Model in Telco Industry
The Telecommunications industry is experiencing a monumental shift driven by the emergence of 5G technology and the demand for enhanced digital services. Telcos are transitioning from traditional B2B frameworks to more customer-centric approaches, focused on directly engaging with end-users to deliver tailored solutions like B2B2X models. This B2B2X model is a more expansive approach that […]
The Fusion of FinTech and Telecoms
In recent years, there has been a global dynamic shift in how financial services are transacted. Due to digital transformation, consumers have moved away from cash-based services to more FinTech services, specifically digital and mobile payments. These solutions not only offer convenience but also enhance financial and economic inclusion. This has provided Telcos with a […]
Creating a Tech-enabled Future for MNOs by embracing emerging industries
Throughout 2023, we have seen technology play a pivotal role in Telcos’ success. The changing landscape of the Telecommunications industry is characterised by rapid advancements and innovations, and the effective utilisation of technology is at the centre of this. Technology is no longer just a tool for operational efficiency but a strategic enabler that positions […]
Embracing the Future: East Africa’s Path to Digital Transformation
Digital transformation has had a monumental impact on the world as we know it. Digital technology across the globe is being used to transform industries, create smart cities and drive social and economic change. There is no doubt that in developed regions, this transition has happened faster than in developing countries. Still, we must note […]
Advanced Analytics: The Superpower Driving Business Efficiency and Profitability
Advanced Analytics is empowering several industries. Analytics, in its simplest form, is the analysis of data and statistics. The use of data analytics as a business tool has evolved from being used in the 19th century to initiate time management exercises and measure the speed of assembly lines in the 1960s. Today advanced data analytics […]
4 Crucial Advanced Analytics Steps You’re Probably Missing For Telco Success
Digital transformation has seen new technologies, such as advanced analytics, come to the forefront of the telecommunications industry. Telcos are uniquely positioned to use these advanced analytics to create new and exciting opportunities to drive business growth and revenue. Below we dive into how advanced analytics impact the industry and four crucial tips for success. […]
The Importance of Business Intelligence in the Telecommunication Industry
Business Intelligence (BI) technology plays an important role in providing Telcos with relevant analytics that can be used to make data-driven decisions that improve the business and its overall competitiveness. Below we examine how BI is used in the telecommunications industry and what benefits this technology provides Telcos. Overview of Business Intelligence To understand the […]
Data Analytics: The Key to KPI Analysis in Telecoms
Digital transformation has created several shifts across industries and has highlighted the importance of data and its analysis. This is especially true for the Telecommunications industry, which relies heavily on different types of data analysis to define key KPIs that impact everything from operations, network performance, customer experience and overall profitability. Data Analytics entails analysing […]
Near Real-Time Analytics: 4 Essential Benefits for Telcos
We have said it before, and we will say it again, data and analytics are a Telcos biggest asset, especially if those analytics are available in real-time. Near real-time analytics provide Telcos with complete visibility across business operations while providing the insight needed to make effective business decisions fast. Near real-time analytics plays such an […]
The Future of NextGen Technologies in the Telecommunication Industry
Technology today is accelerating at an alarming pace, with technological innovations happening daily. This accelerating digital environment has had a monumental impact on many industries, including the telecommunications industry, which is currently facing a shifting landscape of competitive challenges and opportunities. This shift has been a catalyst for innovation in this sector, especially where digitisation […]
