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NextGen v.Services

NextGen technologies

The Future of NextGen Technologies in the Telecommunication Industry

Technology today is accelerating at an alarming pace, with technological innovations happening daily. This accelerating digital environment has had a monumental impact on many industries, including the telecommunications industry, which is currently facing a shifting landscape of competitive challenges and opportunities. This shift has been a catalyst for innovation in this sector, especially where digitisation …

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ussd

The Significance of USSD in Emerging and First World Markets

In today’s world, where technology is advancing and accelerating at an alarming pace, some older technologies are still making a significant impact globally. One such technology is USSD. Over the last two and a half decades, this powerful, functional, and straightforward technology has provided consumers with an array of services across industries. Below we examine …

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USSD Marketing

Why SMSC Bulk Messaging and USSD should be used for Effective Marketing Strategies

Digital transformation has accelerated the use of new technologies across the globe, leading to many questioning the relevance of older technology like SMSC, bulk messaging and USSD. From our unique point of view, these technologies are more valuable than ever, especially where marketing strategies are concerned in emerging markets. Each of these technologies offers businesses …

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2021 Overview Blog

Adapt IT Telecoms: 2021 Overview — A Year of Acceleration

2021, a year after all the COVID firsts, global adjustments, and “new normals”. At the start of this year, we were more than prepared for what was in store than we had ever been before. We set out to face the realities of remote working and changes within our industry head-on and with determination. Steven …

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omnichannel

Omnichannel: What does it mean for mobile network operators?

Digital transformation and acceleration continue to change the telecommunication industry as we know it. This means that Mobile Network Operators (MNOs) need to look at new ways to drive profitability and provide customers with a better customer experience. Omnichannel technology is being utilised to do just that and more. Below we examine the impact omnichannel …

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value added services

Value Added Services (Ultimate Guide)

For many in the telecommunications sector, Value Added Services are driving revenue and profitability. These services add more value to the customer base and, in return, enhance customer loyalty, reduce churn and create new revenue streams. In this competitive and saturated market, Value Added Services is the dividing factor between business growth,  success, and falling …

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Rich communication services

Rich Communication Services dominating future of messaging

Rich Communication Services are set to dominate the future of messaging and for a good reason. This messaging protocol opens up a world of opportunity, especially for Telcos, to add value to their customer base, enhance customer experience and monetise their assets. To take full advantage of the opportunities that Rich Communication Services provide, Telcos …

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Omnichannel NextGen v.Services

How Omnichannel Messaging Is Empowering The Telecommunication Industry

https://telecoms.adaptit.tech/wp-content/uploads/2021/06/2021-08-AdaptIT-Omnichannel_360p.mp4 The telecommunications industry is both dynamic and competitive. This means that Telcos are needing to differentiate themselves within the industry. One way of doing this is through the creation of value-added services across various channels. In order to facilitate this functionality across channels, the right technology needs to be put in place. Omnichannel Messaging …

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