The Significance of USSD in Emerging and First World Markets
In today’s world, where technology is advancing and accelerating at an alarming pace, some older technologies are still making a significant impact globally. One such technology is USSD. Over the last two and a half decades, this powerful, functional, and straightforward technology has provided consumers with an array of services across industries. Below we examine […]
Adapt IT Telecoms: 2021 Overview — A Year of Acceleration
2021, a year after all the COVID firsts, global adjustments, and “new normals”. At the start of this year, we were more than prepared for what was in store than we had ever been before. We set out to face the realities of remote working and changes within our industry head-on and with determination. Steven […]
MNO/MVNO/MVNE/MVNA: Key Players in the Market
Customer experience and service are at the centre of all businesses, without new customers there would be no business. But what happens when the customer base is dynamic and ever-changing, as is the case for the Telecommunication industry, how do you ensure that customer needs and demands are being met? MNOs are traditional mobile operators […]
Data Analysis: 3 Current Trends Driving MNO Market Share Across Africa
In this day and age, it is no secret that data rules the world, but data is only as powerful as the insights and analytics you can pull from it and how this information is utilised. This is especially the case for MNOs (Mobile Network Operators) across Africa, an MNO is a traditional mobile operator […]
What Is USSD & How Does It Benefit Businesses?
USSD provides several opportunities for Telcos to better target and reach their various customer bases. This technology is both simple and powerful and is being used across applications to achieve several Telco-specific business goals and objectives, especially where emerging markets are concerned. To take full advantage of USSD and all that it offers, Telcos need […]
Why Big Data Will Make or Break African MVNOs?
In recent years, a limited number of MVNOs have managed to break into the African market. A number of reasons have been attributed to this, including the slower adoption of mobile and smartphone use and the lack of mobile infrastructure needed to provide this customer base with the services they need. This is all changing, […]
MVNE: Everything You Need To Know
Play Video MVNEs connect mobile operators and providers that do not own their own infrastructures. As a result, MVNEs help start-up MVNOs get established faster, on a tighter budget. Find out the difference between MNOs, MVNOs, MVNAs and MVNEs, as well as the advantages for MVNOs to use MVNEs, how to choose the right one […]
Rich Communication Services dominating future of messaging
Rich Communication Services are set to dominate the future of messaging and for a good reason. This messaging protocol opens up a world of opportunity, especially for Telcos, to add value to their customer base, enhance customer experience and monetise their assets. To take full advantage of the opportunities that Rich Communication Services provide, Telcos […]
IoT Automation: Optimising business operations and connectivity
The Internet of Things (IoT) automation is changing the way we work and live. Digital transformation and IoT have created opportunities to optimise efficiency both at home and within a business. We are seeing a rise in the popularity and use of smart technology and IoT systems to create smart homes and smart offices. This […]
The Importance of POPIA Compliance
Digital acceleration and transformation are changing the way businesses operate and interact with potential and existing customers. Many of these interactions occur online and lead to the collection, processing and storing of personal information, which comes with the added challenge of protecting this personal information and how it is being used. South Africa has followed […]