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CDR : How To Leverage Your Call Detail Records Effectively

CDR : How To Leverage Your Call Detail Records Effectively

When a customer makes a phone call or some kind of other telecommunications transaction, a call detail record (CDR) is made to keep track of these records for billing purposes.    The question is: is your business maximising those records to increase profit and decrease cost? Analysing detailed call records allows telecom companies to maximise [...]
Data Analytics: The Key to KPI Analysis in Telecoms

Data Analytics: The Key to KPI Analysis in Telecoms

Data analytics shows the truth about what’s really happening in your telecoms company. While the truth may not always be what companies wish to see, it does enable them to blast competitors out of the water. Image Credit: CapGemini How telecoms companies use data analytics. Data analytics provides the backbone for continual improvements, and this, [...]
Telecommunications: 2G Networks In Africa Aren’t Going Anywhere

Telecommunications: 2G Networks In Africa Aren’t Going Anywhere

How long will telecommunications 2G survive? Remember what some relate to as the “good old days”...? Everyone played Snake on the latest Nokia phone. That was the era of 2G technology in telecommunications. But times have changed, and rapidly. Now people have to contend with Wifi, phone apps, social media, which movie to download, video [...]
How To Increase Your Telecom’s ARPU With Our End to End BI

How To Increase Your Telecom’s ARPU With Our End to End BI

Today’s clogged telecom marketplace is packed with companies jostling in fierce competition for a slice of the profit pie. Having enjoyed a blistering decade in the first part of the 21st century, they now have to face the inevitable market saturation stage. Revenue and cash flows have taken a hit, declining by an average 6% [...]
Why Your MNO Won’t Survive In Africa

Why Your MNO Won’t Survive In Africa

The first ever phone call was made about 140 years ago. We have come a long way since then. By the dawn of the 21st century, a mobile dimension in the telecom service had taken centre stage.  Mobile telephony subsequently birthed a sub-industry in the telecommunication value chain; the Mobile Network Operators (MNOs). This sector [...]
5 Shocking Data Analysis Insights For African MNO’s

5 Shocking Data Analysis Insights For African MNO’s

The telecom industry faces increasing difficulty as operators globally continue to suffer declining profits. Those in Africa face even stiffer competition, plying their trade amid growth and polarized markets despite being the region with the highest penetration, growth and profitability rates. The race to stay competitive has birthed new frontiers; extracting deep insights from data [...]