Driving Customer Satisfaction: The Role of Support Engineers in the Era of Automation
Tell us a bit about your background and how you got into your area of specialisation. After earning my diploma in Information Technology, I landed
Tell us a bit about your background and how you got into your area of specialisation. After earning my diploma in Information Technology, I landed
What sparked your interest in the Analytics space? After completing my computer engineering degree at the University of Mumbai, India, I joined TCS which stands
Please share a bit about your journey and what drew you to the field of Human Resources, particularly within the dynamic environment of the Technology
Why did you decide to pursue a career in Software Development? I chose to pursue a career in Software Development because it offers the opportunity
Can you describe your experience with the Adapt IT Graduate Programme and how it influenced your career path? My time in the Adapt IT Graduate
Tell us about your journey in the TECH & Telecommunication sector and what you are passionate about? I have worked as a Software Developer for
Tell us about your role at Adapt IT Telecoms Australasia and what you are passionate about? I’ve been working for Adapt IT Australasia for 16
Tell us about your professional journey from Wits to Adapt IT I went to pilot school after high school. Flying the Cessna 172 aircrafts for
Being part of a wider Analytics team in Adapt IT Telecoms Australia, what does your role entail? What drives you? I work in the Telecom
Why Adapt IT? Why the Telecommunication sector? What is your role at Adapt IT Telecoms Kenya? I strongly believe that Adapt IT Group has a very
What is your journey in the Telecommunication sector? My journey in the Telecom sector started at Evoluta as a Support Engineer. I remember being the
Everyone has a story about what got them interested in the Technology sector and a career in IT. What’s yours? I had no interest in
As a child, what did you want to be when you grew up? I wanted to be a Lawyer. I studied Political Science and earned
Tell us about your journey in the Telecommunication sector and what you are passionate about? My journey in Telecommunications officially began in 2001 when I
What is your role in the Telecoms Division, and what makes Adapt IT the right place to be? My title is Head of Data &
Was Technology always your desired field of work? My passion has always been towards people. Humans are at the centre of everything in life. Without
What was your perception of the Telecommunication industry before you joined the Adapt IT team? And did it change since you joined the company? For me, Telecommunications has
Who is Alex Truman & what made you choose this Analytics space? I began my career in the Telecoms sector at the age of 19
Tell us about your background and how you got into the Technology sector and Adapt IT? I was born and raised in Vanderbijlpark, and I’ve
Tell us a bit about your background and how you got into your area of specialisation. I studied Social Research and Marketing at UJ (University
Please tell us your story, how did you find yourself in the Technology Sector & Telecommunications Industry? After graduating from high school, I attended the
Please tell us more about your history, your narrative, why you chose the Technology sector, Telecommunications, and Adapt IT I grew up in a small
Tell us a bit about your background and how you got into the Telecommunication sector? Born and raised in Pretoria, I studied BCom Marketing at
What is the role of telecommunication in digital transformation? The whole point of digital transformation is that it is impossible to achieve without the most
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