APN-as-a-Service: An Immediate Saving Of Up To 20%
APN-as-a-Service: is a value add service that can help save MVNOs a lot of money every month due to advanced control. The greatest problem with APN management is visibility, control, regulation and data spend predictability. In addition, there is some concern that MNOs are often slow to react to trends, and this has a knock-on […]
Internet Of Things: How to Optimize Customer Experience With IoT
It’s ironic that the Telecoms industry has always been at the forefront of technology, the very thing that allows for the optimization of customer experience, and yet, telecommunications has its fair share of challenges when it comes to customer experience. And now, here comes IoT (Internet of Things) – for Telecoms, it either means added […]
Why Customer Experience Creates A Competitive Edge For Telecom’s
Most companies struggle to grasp the concept of the customer experience, and even more so, the Telecoms industry. In fact, Forbes reports that Telecommunications are one of the industries consumers most dislike dealing with. In addition, a survey by ITWeb shows that people are prepared to pay 16% more for enhanced customer experience. It, therefore, […]