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Value Add Services

Create new revenue streams and improve customer retention through NextGen VAS

Digital transformation is changing business as we know it which means that for you to remain profitable and relevant you need to adapt and transform your product offerings and services to create new revenue streams and improve customer retention. Transport your business into the future with our innovative NextGen VAS solutions.

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Move beyond network and connectivity, create customer value through new innovative digital services

You need to differentiate your business, in order to remain competitive in this market. Businesses can no longer rely on standard product or service offerings that just talk to customer needs. Instead, you need to focus on creating customer value through innovative value-added services, this will drive profitability. Our NextGen VAS solutions give you the competitive edge by providing service offerings that excite and engage your customers.

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Build innovative software solutions that increase profitability

Our innovative NextGen VAS solution is a full-stack network-integrated platform that allows you to build innovative product solutions and your own set of unique products and services. Whether you choose to partner with strategic businesses outside of your industry, dabble in mobile advertising or look at ways to facilitate chat and social networking, the possibilities are endless. No matter which way you choose to go, expanding your offering will drive profitability.

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VAS Connect With Your Customers

Connect with your customers

Your clients are looking for a personalized experience customized to their needs, and this is what our NextGen VAS solution offers. Connect with your customers by providing them with value-added services that allow them to find information, communicate, interact, connect and engage anywhere and at any time.

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VAS Interface

Implement business processes and orchestrate interactions

Our NextGen VAS solutions allow for the customization of mobile features according to the user’s requirements. It also enables you as the operator to plan new or upgraded services and send the relevant settings directly to the user’s device. The implementations of these processes and business interactions improve customer experience and optimize business functions.

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Enhancing Your Customers Experience Through NextGen VAS Solutions

“As our online platform was growing in terms of traffic and content, customers were struggling to find what they were looking for on our website. By implementing the Search Platform with Adapt IT, we serviced our customers better. Adapt IT helped us on our Digital Strategy which was to capitalise on customers going to digital-first and removing barriers to entry.”

Siyabonga Shabangu – Senior Specialist Online & SEO at Vodacom

Modules that make this possible

USSD

USSD (Unstructured Supplementary Services Data) Gateway provides access to session-based protocols used by mobile phones to communicate with the operator.

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SMSC (SMS)

The Short Message Service Center (SMSC) module offers out-of-the-box, feature rich, carrier grade SMSC capabilities.

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Middleware

Middleware is software that connects diverse mobile applications, programs and systems.

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StarCare

StarCare is a user-friendly and effective customer self-service application for smartphone and tablet users.

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CDRliveL

CDRlive is a carrier-grade solution that extracts, transforms and loads all CDR data into a robust, highly scalable data warehouse.

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