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Usage Management

Usage Management is part of the Customer Experience solution and allows operators and corporates to monitor and manage usage behaviour and transform itemized usage data into actionable tasks.

Usage Management

Key Features

This solution helps operators and corporates to:

  • Identify and manage resource utilization.
  • Optimize capacity, route & vendor development.
  • Alert and notify on usage limits.
  • Provide forensic records of all usage.

Benefits

  • Displays the company’s telecommunications spend regarding voice, SMS, data, hardware and bandwidth for business and personal use.
  • Identifies if fair usage caps are reached through business or personal usage.

How it works

Usage Management

Required Modules

CORPORATE CUSTOMER SELF-SERVICE PORTAL

The Customer Experience portal empowers users to communicate, collaborate, and make data-driven business decisions.

Know Your Customer Customer Experience Internet Of Things
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RESELLER PORTAL

The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.

Customer Experience
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CONSUMER PORTAL

The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.

Customer Experience
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ADMIN PORTAL

The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities.

Customer Experience
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MOBILE APPLICATION

The Mobile Application module is a self-service application that operates on all mobile devices.

Customer Experience
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Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure
Adapt IT Brochure

Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure

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