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Optimization

Optimization

Optimization is part of the customer experience solution and is primarily a method to improve the mechanisms of a business to increase efficiencies, reduce costs and increase profits.

The customer experience platform for optimization refers to the comparison of corporate-based usage behaviour and trends, where the resulting bundles or offerings will be better suited or more fit-for-purpose, i.e., optimized cost-to-usage ratios.

Key Features

  • Keeps track of resource expenditure.
  • Monitors ROI.
  • Optimizes business processes through automation.
  • Monitors corporate vs. individual usage behaviour.

Benefits

  • Ensures the most efficient and effective cost-vs-usage ratios.

How it works

Required Modules

CORPORATE CUSTOMER SELF-SERVICE PORTAL

The Customer Experience portal empowers users to communicate, collaborate, and make data-driven business decisions.

Know Your Customer Customer Experience Internet Of Things
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RESELLER PORTAL

The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.

Customer Experience
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CONSUMER PORTAL

The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.

Customer Experience
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ADMIN PORTAL

The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities.

Customer Experience
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Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure
Adapt IT Brochure

Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure

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