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Expense Management

Expense Management is part of the Customer Experience solution and integrates workflows between finance and administration staff through providing data on all voice, data and messaging used across the organization. This information identifies high-cost or high-traffic users.

Expense Management

Key Features

Automates processes for:

  • Monitoring and measuring usage.
  • Identifying billing inaccuracies.
  • Approval, validation, allocation, distribution and recovery.
  • Contract compliance and governance.
  • Invoice approval, suspension and cancellation of services.

Benefits

Allows the organization to manage and control their telecommunications spend within the company, both locally and internationally, through:

  • Identifying cost cutting areas.
  • Managing spend.
  • Simplifying reporting.

How it works

Expense Management

Required Modules

CORPORATE CUSTOMER SELF-SERVICE PORTAL

The Customer Experience portal empowers users to communicate, collaborate, and make data-driven business decisions.

Know Your Customer Customer Experience Internet Of Things
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RESELLER PORTAL

The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.

Customer Experience
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CONSUMER PORTAL

he consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.

Customer Experience
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ADMIN PORTAL

The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities.

Customer Experience
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MOBILE APPLICATION

The Mobile Application module is a self-service application that operates on all mobile devices.

Customer Experience
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Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure
Adapt IT Brochure

Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure

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