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Putting Control Back Into Your Hands

Support your high-value corporate customers by offering a customizable and easy to use self-service solution that it is branded to be 100% you, by you, for your clients.

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Improve Customer Experience in minutes, without having to hire a customer service team.

Our innovative CXM solutions improve your customer’s experience by putting control of your services in your client’s hands. Your customer can manage their expenses, data usage, data quotas and allocation all without having to contact you. That saves you time and additional resources while keeping your client happy. Now that’s customer experience!

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Access anytime, anywhere for true workforce mobility

Our cloud-based CXM Solutions offer your client’s true workforce mobility, allowing them to access and action their business requirements at any time and from anywhere. Workforce mobility has never been this easy.

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Reduce Customer Churn

Reduce Customer Churn And Increase Revenue Through CXM

Profit and client retention are at the centre of what makes a business successful. The key to this lies in great customer experience. Give customers the experience that they want and deserve and see your profits soar. Move your business forward with a CXM solution that is customizable, efficient, flexible and puts your clients in control

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No hardware or software to install

No software or hardware to install or manage

Our CXM solutions are cloud-based meaning that there is no software or hardware to install or manage. We have taken the complexity out of connecting with customers, making it a productive and straightforward process.

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Complete Control

Increased control and visibility

Through our CXM solutions, your clients are able to access all relevant business information, analytics and insights at the click of a button. This gives them full control and visibility to track, optimize and adapt to new changes, trends, and opportunities as they arise, without contacting you, facilitating business agility and responsiveness. 

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Completely Customizable And White-Labelled

Completely customizable and white-labelled

Every business is different and so are their needs. This is why we have developed a modular approach to our solutions, allowing it to be fully customizable and white-labelled. We can adapt it to your customer’s needs while branding it to be 100% you. Our powerful solutions, with customised experiences and your familiar face. Perfect harmony

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CCSS Whitepaper

Give Full Control to Your Corporate Customers

Learn how our Corporate Customer Self Service (CCSS) solution allows MNO’s and MVNO’s corporate customers to control their own contracts and alleviating unnecessary support queries

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Required Modules

SALES TOOL BOX

The Customer Experience module provides feature-rich, detailed user-friendly dashboards and reports.

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RESELLER PORTAL

The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.

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CUSTOMER PORTAL

The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.

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MOBILE APPLICATION

The Mobile Application module is a self-service application that operates on all mobile devices.

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ADMIN PORTAL

The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities.

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Testimonial

“Our business has been under tremendous pressure during this period of lockdown and we appreciate the sacrifices made by yourselves and the back-office team that support you in ensuring that we are able to service our internal staff seamlessly. You have made a massive difference to our lives today by enabling us with the necessary permissions to manage our data consumption. We are grateful to you for achieving this monumental task at such short notice”

Vodacom Spend Manager Customer

Testimonials

Additional solutions

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