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Operational Dashboards

Operational Dashboard

The Operational Dashboard is part of the Customer Experience solution and monitors and displays both the business’s and the individual’s cumulative activities.

Key Features

  • Displays different levels of information depending on the user profile.
  • Displays relevant statistics regarding the operator’s or corporate’s usage and spend across all registered areas.
  • Shows activities and events that are constantly changing and which may require immediate attention and an urgent response.

Benefits

  • Displays performance statistics, usage behaviour and services.
  • Generates detailed reports showing existing and emerging trends.
  • Aids decision-makers in identifying and correcting inefficiencies timeously.

How it works

Required Modules

CORPORATE CUSTOMER SELF-SERVICE PORTAL

The Customer Experience portal empowers users to communicate, collaborate, and make data-driven business decisions.

Know Your Customer Customer Experience Internet Of Things
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MARKETING TOOL BOX

The marketing toolbox enables use of the platform as a marketing and communication medium to all users.

Customer Experience
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SALES TOOL BOX

The Customer Experience module provides feature-rich, detailed user-friendly dashboards and reports.

Customer Experience
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RESELLER PORTAL

The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.

Customer Experience
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CONSUMER PORTAL

The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.

Customer Experience
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ADMIN PORTAL

The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities.

Customer Experience
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MOBILE APPLICATION

The Mobile Application module is a self-service application that operates on all mobile devices.

Customer Experience
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Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure
Adapt IT Brochure

Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure

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