The Operational Dashboard is part of the Customer Experience solution and monitors and displays both the business’s and the individual’s cumulative activities.
- Displays different levels of information depending on the user profile.
- Displays relevant statistics regarding the operator’s or corporate’s usage and spend across all registered areas.
- Shows activities and events that are constantly changing and which may require immediate attention and an urgent response.
- Displays performance statistics, usage behaviour and services.
- Generates detailed reports showing existing and emerging trends.
- Aids decision-makers in identifying and correcting inefficiencies timeously.
How it works
CORPORATE CUSTOMER SELF-SERVICE PORTAL
The Customer Experience portal empowers users to communicate, collaborate, and make data-driven business decisions.
MARKETING TOOL BOX
The marketing toolbox enables use of the platform as a marketing and communication medium to all users.
The Reseller Portal is a web-based application that allows the operator’s established partners to obtain direct access to marketing resources.
The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards.