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Churn tracking

Churn Tracking

Churn tracking is a part of the Analytics solution. Churn metrics are critical to business operations, and not only provide insight into your own organization’s churn metrics and predictions, but also that of your competitors’.

Key Features

  • Identifies decline and its drivers per segment and per geographic location, and that of your competitors.

Benefits

  • Decreases retention costs.
  • Protects your profitability through insight-driven Next Best Action (NBA) and Next Best Offer (NBO).

How it works

Required Modules


CDRlive is a carrier-grade solution that extracts, transforms and loads all CDR data into a robust, highly scalable data warehouse.

Know Your Customer Value Add Services Mobile Money Solution Analytics
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DATA MODEL

The data model provides measurements on all subscribers using various dimensions.

Analytics
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Compana is an extensible Competitor Analysis module that operates over the market‑leading CDRlive system.

Analytics
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Everywhere is a Business Intelligence (BI) application that uses an advanced platform to load and analyze call detail and event records.

Analytics
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BDLIVE

BDlive works co-operatively with CDRlive to manage structured data and to simplify processes for users already familiar with structured data sets.

Analytics
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Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

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Adapt IT Brochure

Enabling the Telco market to manage profitability
over the complete customer lifestyle

For more information view our brochure

View Brochure

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