Churn tracking is a part of the Analytics solution. Churn metrics are critical to business operations, and not only provide insight into your own organization’s churn metrics and predictions, but also that of your competitors’.
- Identifies decline and its drivers per segment and per geographic location, and that of your competitors.
- Decreases retention costs.
- Protects your profitability through insight-driven Next Best Action (NBA) and Next Best Offer (NBO).
How it works
CDRlive is a carrier-grade solution that extracts, transforms and loads all CDR data into a robust, highly scalable data warehouse.
The data model provides measurements on all subscribers using various dimensions.
Everywhere is a Business Intelligence (BI) application that uses an advanced platform to load and analyze call detail and event records.
BDlive works co-operatively with CDRlive to manage structured data and to simplify processes for users already familiar with structured data sets.