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StarCare

StarCare is a user-friendly and effective customer self-service application for smartphone and tablet users, which was specifically developed to offer mobile operators and subscribers an effective means of interaction.

Key Features

  • Allows users to perform basic operations such as balance enquiries, recharges, bundle purchases and mobile money transactions.
  • Allows operators or corporates to send promotional information and notifications to users.
  • Allows users to provide feedback to the operator.
  • Supports multi-language inputs.

Benefits

  • Improves the overall customer experience.
  • Reduces the number of calls to the operator or corporate’s call center, while simplifying the interaction between the customer and the operator.
  • Measures promotional outcomes.
  • Provides insight into customer preferences.

How it works

Enabling the Telco market to manage profitability over the complete customer lifestyle

For more information view our brochure

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