The Mobile Application module is a self-service application that operates on all mobile devices. The Operator offers this module to its Corporate clients to manage their own end user spend.
- Provides an enhanced customer experience anywhere, any time.
- Engages end-users of company devices.
- Provides insights into voice, SMS and data spend.
- Displays itemized billing and invoicing.
- Displays individual usage analytics, details and trends on company devices.
For the Mobile Network Operator (MNO), this module:
- Decreases the number of call center calls from corporate clients.
- Reduces the risk of churn.
- Improves Customer Lifetime Value Management (CLTVM) by meeting and exceeding corporates’ expectations and requirements.
For the Corporate client, this module:
- Places the control back in their own hands regarding the management and monitoring of their devices usage and spend, which means increased revenue.