The consumer portal is a convenient, relevant, web-based self-service portal that provides customers with access to the operational dashboards, products, billing and communication preferences.
- Displays mobile usage and spend.
- Optimizes contract and bundle allocation.
- Allows in-app purchases, and VAS products and services.
- Allows operators and Account Managers to set up permissions for access to the platform.
- Provides proactive alerts, notifications and escalations.
- Operator hosts, supports and manages the infrastructure.
- Provides insight into voice, SMS and data spend.
- Provides direct access to billing and account information and details.