The Admin Portal module is an easy-to-use online portal that enables an organization’s Administrator to manage activities without having to engage with the operator’s call center.
- Enables Administrators to customize the platform according to their customer experience deliverables, information levels, and other relevant details.
- Allows company managers to monitor subscriber usage and align it with the company’s departmental budgets and cost centers.
- Provides secure access anywhere, any time.
- Operator hosts, supports and manages the infrastructure.
- Provides insight into voice, SMS, and data spend.
- Provides direct access for monitoring and management of subscriber activities.