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How To Stay Competitive In A Disruptive Telecom Industry

McKinsey’s calculations forecast that digitalization could act as an opportunity for telecom operators to increase profits by as much as 35%. In this article, find out how telecoms can stay competitive and increase revenue with digital transformation. Digitization vs. digitalization vs. digital transformation Digitization, digitalization, and digital transformation are terms causing confusion on a worldwide …

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Business women on her mobile phone in the city

Why Customer Experience Creates A Competitive Edge For Telecom’s

Most companies struggle to grasp the concept of the customer experience, and even more so, the Telecoms industry. In fact, Forbes reports that Telecommunications are one of the industries consumers most dislike dealing with. In addition, a survey by ITWeb shows that people are prepared to pay 16% more for enhanced customer experience. It, therefore, …

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Telecommunications in 2018: A Year in Review

Telecoms Industry News / By Steven Sutherland

Mobile Operators had a challenging 2018. With consumers demanding more from their MNO’s, digitization strategies had to be well thought of and initiated to keep up with the demand of the new digital customer and provide an all-inclusive customer experience. More so, MNO’s have also had to consider transforming their networks and operations with the newest …

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Big Data Monetization In Telecoms: 4 Key Strategies

Telecoms Industry News, Big Data / By Steven Sutherland

Big data monetization in Telecoms can transform the way businesses operate but require a specialised team to do so. For example, a video is responsible for more than two-thirds of network traffic today. While most Telecoms operators are already aware of this, very few question predictions that video will account for more than 80% of …

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Telecommunications in africa : 2G,3G,4G,5G

Telecommunications: 2G Networks In Africa Aren’t Going Anywhere

Telecoms Industry News, Internet Of Things / By Steven Sutherland

How long will telecommunications 2G survive? Remember what some relate to as the “good old days”…? Everyone played Snake on the latest Nokia phone. That was the era of 2G technology in telecommunications. But times have changed, and rapidly. Now people have to contend with Wifi, phone apps, social media, which movie to download, video …

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ARPU and Business Intelligence in Telecommunications in Africa

How To Increase Your Telecom’s ARPU With Our End to End BI

Telecoms Industry News, Advanced Analytics / By Steven Sutherland

ARPU, should be a top priority as today’s clogged telecom marketplace is packed with companies jostling in fierce competition for a slice of the profit pie. Having enjoyed a blistering decade in the first part of the 21st century, they now have to face the inevitable market saturation stage. Revenue and cash flows have taken …

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Why Your MNO Won’t Survive In Africa

Telecoms Industry News, Business Intelligence, Data Analytics, MNO / By Steven Sutherland

The first ever phone call was made about 140 years ago. We have come a long way since then. By the dawn of the 21st century, a mobile dimension in the telecom service had taken centre stage. Mobile telephony subsequently birthed a sub-industry in the telecommunication value chain; the Mobile Network Operators (MNOs). This sector …

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